Kupiłeś niedawno telefon komórkowy, z którego nie jesteś zadowolony. Zredaguj list z reklamacją do sprzedawcy, w którym opiszesz powody swego niezadowolenia I sformułujesz żądania (180-280 słów).

Dear Sir or Madam,

I am writing to complain about your mobile phone, which I purchased from your website www.phone-nowak.pl on 20th October for £150. Unfortunately, I am not satisfied with it.

The most important thing is that the screen went blank. When I tried to switch on the phone, this situation did not improve. In addition to this, I ordered the phone with a headset. Much to my dismay, the headset was not compatible with this phone. That is a bit of a disaster for me. Another problem is that I got a manual in another language. I do not understand, how I could connect the phone with wireless internet (Wi-Fi).

I am sending the phone back under separate cover. I would be grateful if you could send me a full refund or send me a new smartphone. As you can see, the phone is still under warranty, therefore you could have it repaired. If this situation does not improve, I will take a legal action- I am going to sue you. To make matters worse, I will take a negative comment on your website.

I look forward to hearing from you and to the resolution of my problem.

Yours faithfully,
XYZ

Ocenione przez profesora j.ang. na 100% p.rozszerzony według kryterium maturalnego.