Youth

Steven Paul Jobs was born on February 24, 1955 in San Francisco, California. His unwed biological parents, Joanne Schieble and Abdulfattah Jandali, put him up for adoption. Steve was adopted by Paul and Clara Jobs, a lower-middle-class couple, who moved to the suburban city of Mountain View a couple of years later.

The Santa Clara county, south of the Bay Area, became known as Silicon Valley in the early 1950s after the sprouting of myriads of semi-conductor companies in the area. As a result, young Steve Jobs grew up in a neighborhood filled with engineers working on electronics and other gizmos in their garages on weekends. This shaped his interest in the field as he grew up. At age 13, he met one the most important persons in his life: 18-year-old Stephen Wozniak, an electronics whiz-kid —and an incorrigible prankster, much like Steve himself.

Paul Jobs and his young son Steve, age 2, 1957
Paul Jobs and his young son Steve, age 2, 1957

Five years later, when Steve Jobs reached college age, he told his parents he wanted to enroll in Reed College — an expensive liberal arts college up in Oregon. Even though the tuition fees were astronomical for the poor couple, they had promised their son's biological parents he would get a college education, so they relented. Steve spent only one semester at Reed, then dropped out, as he was more interested in eastern philosophy, fruitarian diets, and LSD than in the classes he took. He moved to a hippie commune in Oregon where his main activity was cultivating apples.

A few months later, Steve returned to California to look for a job. He was hired at the young video game maker Atari, and used his wages to make a trip to India with one of his college friends, Dan Kottke, in order to 'seek enlightenment'. He came back a little disillusioned and started to take more interest in his friend Woz's new activities.

Apple's origins

Woz, whose interest in electronics had grown stronger, was regularly attending meetings of a group of early computer hobbyists called the Homebrew Computer Club. They were the real pioneers of personal computing, a collection of radio jammers, computer professionals and enlightened amateurs who gathered to show off their latest prowess in building their own personal computer or writing software. The club started to gain popularity after the Altair 8800 personal computer kit came out in 1975.

The knowledge that Woz gathered at the Homebrew meetings, as well as his exceptional talent, allowed him to build his own computer board — simply because he wanted a personal computer for himself. Steve Jobs took interest, and he quickly understood that his friend's brilliant invention could be sold to software hobbyists, who wanted to write software without the hassle of assembling a computer kit. Jobs convinced Wozniak to start a company for that purpose: Apple Computer was born on April 1, 1976.

Steve Jobs and Steve Wozniak with an Apple I, 1976
Steve Jobs and Steve Wozniak with an Apple I, 1976

The following months were spent assembling boards of Apple I computers in the Jobses' garage, and selling them to independent computer dealers in the area. However, Wozniak had started work on a much better computer, the Apple II — an expandable and more powerful system that even supported color graphics. Jobs and Wozniak knew deep down it could be hugely successful, and therefore Jobs started to seek venture capital. He eventually convinced former Intel executive turned business angel Mike Markkula to invest in Apple to the tune of $250,000 (roughly equivalent to $1 million in today's dollars) in January 1977. Markkula was a big believer in the personal computing revolution, and he said to the young founders that, thanks to the Apple II, their company would join the Fortune 500 in less than two years.

Apple II Forever

Although Markkula was a bit too optimistic (it actually took 7 years for Apple to make it), he was right that the company would become an overnight success. Because of its beautiful package, ease of use, and nifty features, the Apple II crushed most of its competition, and its sales made the Apple founders millionaires. The biggest surge in sales came after the introduction of VisiCalc, the first commercially successful spreadsheet program: hundreds of thousands of Americans, whether they be accountants, small business owners, or just obsessed with money, bought Apple IIs to make calculations at home.

Jobs posing with Apple II for an advertisement, 1980
Jobs posing with Apple II for an advertisement, 1980

In the wake of Apple's success, its leadership decided it was time to go public. The IPO took place in December 1980, only four years after the company was founded. Steve Jobs's net worth increased to over $200 million, at age 25.

Apple's success attracted the attention of the computer giant IBM, which until then was still only selling mainframe computers to large companies. A crash project was started and in August 1981, the IBM PC entered the personal computer market. It was the biggest threat yet to Apple, whose reputation was being put into question after the flop of the Apple III in 1980. Most hopes rested on a business computer project, called the Lisa.

Lisa & Xerox PARC

Steve and his newborn daughter Lisa, Jun 1978
Steve and his newborn daughter Lisa, Jun 1978

Steve Jobs was a big believer in the Lisa computer initially. It was he who came up with the name. Indeed, in 1978, his ex-girlfriend from high school Chrisann Brennan gave birth to a little girl, who she named Lisa. Steve denied paternity, although it was obvious to everyone who knew him that he was the father, given the on-and-off relationship he still had with Chrisann at the time. Jobs refused to give any money to Chrisann, despite the millions he had accumulated at Apple. While in denial, he came up with the name "LISA" for the new computer Apple was building...

The following year, a tour of the computer research lab Xerox PARC made a huge impression on him. The scientists who worked there had invented a number of breakthrough technologies that would mark the industry for the coming decades, including the graphical user interface (GUI) and the mouse, Ethernet, laser printing and object oriented programming. Jobs became obsessed with the GUI which was a lot easier to use than the command-line interfaces of the day. Instead of learning a computer language, you only had to point at pictures to use it. He insisted the Lisa should have a GUI and a mouse, too.

Macintosh

However, because of his hot temper and his relative inexperience in management, Steve Jobs grew at odds with the Lisa leadership team and was thrown out of the project. He felt absolutely crushed by this decision. As a revenge, he took over a small project called Macintosh, a personal computer that was supposed to be a cheap appliance, 'as easy to use as a toaster'. In 1981, Steve Jobs became head of the Macintosh project, and decided to make it a smaller and cheaper version of the Lisa, complete with a GUI of folders, icons and drop-down menus —and, of course, a mouse.

Steve Jobs (right) and John Sculley (left) with Mac
Steve Jobs (right) and John Sculley (left) with Mac

The three years it took to develop Macintosh were some of the most productive and intense in Steve Jobs' career. He formed a small group of dedicated, young, brilliant engineers who stood fully behind his vision of a 'computer for the rest of us'. They saw themselves as 'pirates' against the rest of Apple, which they dubbed 'the Navy'. The team antagonized both the Apple II group and the Lisa group, as they dismissed them as representing the past, while they were the future. Yet in 1983, after it became clear the Lisa was turning into another major flop for Apple, all of the company's hopes started to rest on the Macintosh. Steve was supported in his mission by John Sculley, Apple's new CEO whom he hired in 1983 to help him run the company and groom him into a future chief executive.

Leaving Apple

On January 24 1984, after Apple had run a very memorable TV commercial for the Super Bowl (1984), Steve Jobs introduced Macintosh at the company's annual shareholders meeting. The product was launched in great fanfare and for the first few months, it was quite successful.

However, by early 1985, as the whole PC industry fell into a slump, sales of the Mac started to plummet. Yes, Steve Jobs refused to acknowledge it and continued to behave as if he had saved Apple. This created a lot of tension within the company, especially between Steve and CEO John Sculley. While they used to be very close, they'd now stopped talking to one another.

In May 1985, Steve Jobs started trying to convince some directors and top executives at Apple that Sculley should go. Instead, many of them talked to Sculley, who took the matter to the board of directors. The board sided with Sculley and a few days later, announced a reorganization of the company where Steve Jobs had no operational duties whatsoever —he was only to remain chairman of the board.

Steve was aghast: Apple was his life, and he was effectively kicked out of it. After four months spent traveling and trying out new ideas, he came back in September with a plan: he would start a new computer company aimed at higher education, with a small group of other ex-Apple employees. When Apple learned of the plan, they declared they would sue him as he was taking valuable information about the company to compete with it. As a result, Steve Jobs resigned from Apple and sold all but one of his Apple shares in disgust. He went ahead with his plan anyway, and incorporated NeXT. Apple dropped its lawsuit a few months later.

The NeXT years

Steve aimed at the highest possible standards for his new NeXT machine: he wanted the best hardware, built in the world's most automated factory, and running the most advanced software possible. He decided that the computer's operating system, NeXTSTEP, would be based on UNIX, the most robust system in the world , used by the military and universities —but that it would also be as easy to use as a Macintosh, with its own GUI. NeXTSTEP would allow for object-oriented programming, another breakthrough from Xerox PARC, that made writing software much faster and more reliable. These ambitious plans put off the release date of the computer — called the NeXT Cube — to October 1988.

NeXT Cube introduction, 12 Oct 1988
NeXT Cube introduction, 12 Oct 1988

When it came out, the NeXT Cube was indeed a great machine. But it didn't sell — it was late, and way too overpriced: universities has asked for a $3,000 PC, and NeXT had built a $10,000 workstation. After two years of very low sales, the company launched the cheaper NeXTstation, and expanded its target to businesses, in addition to higher education. It didn't work: the number of NeXT computers sold each month remained in the hundreds. The company was bleeding money and all its co-founders left one after the other, as well as its most prominent investor, Texan billionaire Ross Perot. By 1993, NeXT had to give up its entire hardware business to become a niche software company. Steve Jobs had failed, and he was devastated. He started focusing less on work, and more on his wife Laurene (who he married in 1991) and his newborn son, Reed.

Zen guru Kobun Chino as he wed Laurene Powell and Steve Jobs, 18 Mar 1991
Zen guru Kobun Chino as he wed Laurene Powell and Steve Jobs, 18 Mar 1991

Pixar

To understand how Steve Jobs got out of his nadir, let's go back eight years earlier, in late 1985. At the time, George Lucas, who was in the middle of an expensive divorce, was selling the computer graphics division of his Lucasfilm empire. Steve Jobs had millions in the bank, after having sold all his Apple stock, and was interested. In early 1986, he bought the small group of computer scientists, and incorporated a new company: Pixar. The founders of Pixar, Ed Catmull and Alvy Ray Smith, had gotten together in the late 1970s with a common vision of making films using computer animation only. But they also knew no computer was powerful enough at the time, and they would have to hold out for a couple decades before their dream could materialize.

For the first five years of Pixar's life, Steve Jobs set a goal for the company to sell high-end computer graphics workstations for institutions, such as hospitals or even the army. The animations group led by John Lasseter was very small at the time, and only survived because it provided good publicity for the power of the Pixar 3D rendering software, RenderMan. Steve Jobs understood this when the studio won an Academy Award for its short movie Tin Toy in 1989. However, just like NeXT's, sales of Pixar hardware were microscopic, and the company went software-only in 1990.

Pixar then became a software company whose primary product was RenderMan. Its animation business was kept alive because it was the only one that brought some cash in, by producing various TV commercials in 3D for brands. However, a decisive contract changed everything: in 1991, Disney signed a contract with Pixar to make a full-feature computer-animated movie. The script had to be fully approved by both parties, and the very hands-on head of Disney animation Jeffrey Katzenberg halted the production several times out of creative disagreements with John Lasseter and his team. But in 1995, the movie was finally starting to take form, and Steve Jobs became increasingly enthused by it.

Steve Jobs poses with Disney CEO Michael Eisner (middle, dark suit) and Pixar's Ed Catmull (left-most) and John Lasseter (middle, grey suit), 1995
Steve Jobs poses with Disney CEO Michael Eisner (middle, dark suit) and Pixar's Ed Catmull (left-most) and John Lasseter (middle, grey suit), 1995

Although he had used his personal money to fund Pixar for nine years, Jobs had never been implicated that much in the company, which was always more of a 'hobby' to him compared to NeXT. But by 1995, NeXT had more or less tanked, whereas Pixar was obviously going to benefit widely from the Disney marketing machine and make a hit with its movie, Toy Story. Steve understood this new momentum full well: he planned to take Pixar public the week following the release of the movie, in November 1995. He was right, and Toy Story's box-office success was only surpassed by the Pixar stock's success on Wall Street. Steve Jobs, who owned 80% of the company, saw his net worth rise to over $1.5 billion —five times the money he had ever made at Apple in the 1980s!

Back to Apple

Business wasn't all sunshine and roses at Apple. In the decade following Steve's departure, the computer maker had milked all the cash it could from the Macintosh and its successors, surfing on the wave of the desktop publishing revolution that the Mac and the laser printer had made possible. But in 1995, after Microsoft had released Windows 95, which was a pale but working copy of the Mac OS GUI, sales of Macintosh computers started plummeting.

A new CEO, Gil Amelio, arrived in early 1996 to save the company. He cut costs, got rid of a third of the workforce, and decided that instead of writing a new, modern operating system from scratch to compete with Window, it was better for Apple to acquire one. Eventually, Amelio chose to buy NeXTSTEP, NeXT's operating system — and agreed to buy the company for $400 million (roughly equivalent to $670 million today). The deal was made in December 1996: Steve Jobs was back at the company he had founded.

Jobs with Gil Amelio (left), Apple's CEO, 20 Dec 1996
Jobs with Gil Amelio (left), Apple's CEO, 20 Dec 1996

The Amelio-Jobs cooperation didn't last long, though: Apple lost $700 million in the first quarter of 1997, and the board decided to get rid of its CEO. Jobs effectively organized a board coup with the complicity of his billionaire friend Larry Ellison, and after a tenure that lasted exactly 500 days, Amelio was gone. In August 1997, Jobs took the stage at Macworld Boston to explain his plan for Apple: he had gotten rid of the old board of directors, and made a deal with Microsoft to settle patent disputes and invest $150 million in the struggling Silicon Valley icon. One month later, on September 16, 1997, Jobs accepted to become Apple's interim CEO.

For the loser now will be later to win

The few months after Steve Jobs came back at Apple were among the hardest-working in his life. He later told his biographer Walter Isaacson that he was so exhausted, he couldn't speak when he came home at night (remember he was also running a thriving Pixar simultaneously). He reviewed every team at Apple and asked them to justify why they were important to the future of the company. If they couldn't, their product would get canceled, and there was a high probability they'd have to leave, too. Jobs also brought with him his executive team from NeXT, and installed them in key positions.

Critics started to believe in Steve Jobs's ability to run Apple when he unveiled his first great product, the iMac. Introduced in May 1998, it was Apple's first truly innovative product since the original Macintosh of 1984. Its translucent design blew away the whole PC industry, which had failed to produce anything but black or beige boxes for over a decade. Moreover, it was a hot seller, and put the company's finances back in the black. The iconic iMac also played a key role in bringing back tons of developers to the Mac platform. Design innovations continued throughout 1998 and 1999 with the colored iMacs and the iBook, Apple's consumer notebook. After three years in charge, Steve Jobs had brought Apple back to its status of cool tech icon.

Steve Jobs and the original iMac, 6 May 1998
Steve Jobs and the original iMac, 6 May 1998

At Macworld in January 2000, Steve Jobs made two significant announcements: first, he demoed Aqua, the graphics-intensive user interface that Apple would use in its next-generation operating system derived from NeXTSTEP, Mac OS X. Second, he announced he had accepted the Apple board's offer, and became the company's CEO, dropping the 'interim' from his title. It was quite controversial, as he remained CEO of Pixar, another public company. Mac OS X had not shipped yet, though —it would take another year to do so.

The simple fact that such a massive OS transition took place was a technical feat in itself. The Mac OS X team worked very hard and released six major versions of the system at a roughly yearly cadence between 2001 and 2007 —each time delivering more stability, speed, and new user features. Although Steve Jobs buried Mac OS 9 on stage in 2002, most observers acknowledge that the transition from Classic Mac OS to OS X was really complete in 2005, with the release of Mac OS X 10.4 Tiger. The continuous improvement of Mac OS X and its powerful core technologies and developer tools proved key in the success of the Digital Hub strategy, which Steve Jobs unveiled in January 2001.

The Digital Hub

Once Apple had been come back from its near-death experience in the late 1990s, Steve Jobs started focusing on ways to make the company's shrinking market share (around 5%) grow. He decided to leverage Apple's unique strength of making both hardware & software to do this: not only would Macs be very powerful and attractive machines, but they would also run differentiated software that no Windows PCs could. His first move was to bet on what he called 'desktop video', the ability to shoot and edit personal movies on your Mac. He was convinced that desktop video would become as big a deal as desktop publishing had been in the 1980s. As a first step, in 1999, he introduced the iMac DV (which stood for Digital Video) and a new digital movie editing software, iMovie.

Steve Jobs introducing the iMac DV, 5 Oct 1999
Steve Jobs introducing the iMac DV, 5 Oct 1999

The iMac DV was a hit, but desktop video failed to catch on as well as Jobs had hoped. After much introspection, in 2000, the Apple executive team came up with a new paradigm for the Mac that would set the company's destinies for the coming decade. They took the idea of desktop video and decided to expand it to other consumer digital devices, which were rapidly becoming mainstream at the time. Apple would write software for the Mac to edit and store all the new digital content that consumers created —and these apps would be so powerful, delightful and easy to use, that they would entice PC users to switch to the Mac. The Digital Hub strategy was born. Steve Jobs explained it to the Apple community at Macworld in January 2001, the same day he unveiled the second and third of the iApps: iDVD —to let you burn your own DVDs— and iTunes, a digital jukebox software. Other iApps would follow: iPhoto in 2002, GarageBand in 2004, and iWeb in 2006.

2001: An Apple Odyssey

In many ways, the juggernaut that Apple became was shaped by very smart decisions that Jobs and his executive team took in the crucial period of 2000-2001. We've already covered Mac OS X and the Digital Hub strategy, both unveiled in January 2001.

A third key decision was taken in 2000 and unveiled in mid-2001: that of creating a fully-owned retail channel, the famous Apple retail stores. Although it is easy to call this strategy smart in retrospect, it was far from obvious back in May 2001, when the first two retail stores were inaugurated. That same year, PC maker Gateway was shutting down its own retail stores one after the other, and the analysts consensus was that niche player Apple would burn precious money in this economic downturn on a foolish and dated idea. On the other hand, Steve Jobs explained that only in an environment fully controlled by Apple, with Apple-trained staff and only Apple-compatible products, could the superiority of Apple products be fully appreciated by consumers.

Apple Retail Store introduction. Tim Cook (COO, left), Steve Jobs, Fred Anderson (CFO, right), 15 May 2001
Apple Retail Store introduction. Tim Cook (COO, left), Steve Jobs, Fred Anderson (CFO, right), 15 May 2001

Finally, it was in 2000 that Jobs started realizing his mistake of betting only on digital movies, and reoriented the company's efforts to another media: music. Digital music file-sharing service Napster was at the peak of its popularity, and young people were not spending their time shooting movies, but rather downloading and listening to MP3 music files. iTunes was born out of that realization. Still, there was a problem: although there were great digital camcorders to run in conjunction with iMovie —and awesome digital cameras too for iPhoto— digital music players mostly sucked. Not to mention, they were ugly.

That's why, in March 2001, Steve Jobs started a crash development program to build an Apple-branded MP3 player and ship it before that year's holiday season: the iPod was born. On October 23, 2001, he introduced this cute white digital device to a small group of journalists on Apple's campus. The tagline was 'A thousand songs in your pocket' (the ad is a classic), and there was great emphasis on its symbiosis with the iTunes app. But no one in the room, Jobs included, had any clue how important it would turn out to be.

iPod nation

iPod was a commercial success from the day it debuted, even though it was released as Mac-only, since its goal was to prop up sales of the Mac. It came at a time when a lot of people needed a good MP3 player to take their (mostly stolen) MP3s with them, and despite its rather high price tag, a lot of PC users ended up buying it too, hacking it so they could use it on their machines. This had Steve Jobs and his team think a great deal: should they keep making a Mac-only iPod, or should they open it to Windows, too? Although Jobs was initially staunchly opposed to the latter idea, he eventually relented, and the first Windows iPods were introduced in July 2002 at Macworld New York.

iTunes Store for Windows introduction, 16 Oct 2003
iTunes Store for Windows introduction, 16 Oct 2003

However, it was soon becoming clear that iPod benefited from music piracy, and that its sales could go even higher if there was a legal way to download music. Steve Jobs didn't wait for the music industry to reinvent itself. He went to all record labels to negotiate landmark deals that would lead to the introduction of the iTunes Music Store in April 2003. Ironically, one of the arguments he used was that the risk to music labels was quite low, because of the Mac's small market share (iTunes was still Mac-only). The first compelling legal alternative to illegal music file-sharing, the iTunes Store was an instant success, selling one million songs in its first week. It not only helped the sales of iPods, but it eventually reshaped the whole music industry. It was introduced to Windows as well six months later, in October 2003.

Despite this great success, Apple didn't rest on its laurels. In January 2004, Jobs introduced the iPod mini, a more compact version of iPod that sold at $249, only $50 less than the full featured iPod. It was really the combination of the iPod mini and the Windows compatibility that propelled the iPod to its status of cultural icon. The phrase 'Walkman of the digital age' became commonplace to describe it, and in July 2004, Steven Levy of Newsweek wrote an emblematic cover story entitled 'iPod nation'. The iPod adventure was far from over, since Apple introduced the $99 iPod shuffle and the 'impossibly small' iPod nano in 2005, and the iPod video in 2006. By that time, 'iPod' had become synonymous with 'portable music player', and the iTunes Store had sold over one billion songs.

On the cover of Newsweek, 26 Jul 2004
On the cover of Newsweek, 26 Jul 2004

Although the iPod changed the music industry and the way everybody listened to music, the most important change it carried was probably that of Apple. The wild success of iPod proved to all the company's employees, starting with Jobs himself, that they were right to strive for perfection and ease of use —unlike the Mac, which still didn't grow beyond its 5% market share, iPod garnered Microsoft-like numbers of 80% of the MP3 player market. It was iPod that revealed the future of Apple, not only as a PC manufacturer, but as a consumer electronics powerhouse. It was also iPod that broadened the company's expertise in the supply chain, manufacturing, and distribution of a mainstream digital device in gigantic proportions. Finally, it was iPod which, through the crowds it attracted to the company's retail stores, finally helped the Mac business of Apple, whose growth rate started outpacing that of consumer Windows PCs from 2005.

When Pixar met Disney

iPod also played an indirect role in shaping the future of Steve's 'other' company, Pixar. After having released hit after hit (A Bug's Life (1998), Toy Story 2 (1999), Monsters Inc. (2001) and Finding Nemo (2003)), the animation studio had decided to let go of its distribution deal with Disney, mainly because of increasing tensions between Steve Jobs and Disney CEO Michael Eisner. Steve Jobs openly said he would not make another deal with the Magic Kingdom until Eisner was out. Turns out his opinion was shared by many an executive at Disney — including Walt's own nephew, Roy Disney, who started a public campaign to oust the company's CEO in late 2003. This led to the nomination of Bob Iger as new CEO in September 2005.

Rumor has it that one of the first phone calls Iger made after he became CEO was to Pixar CEO Steve Jobs. He was willing to show his good will in ending the Pixar-Disney dispute. Steve Jobs took the opportunity to pitch him his new Apple plan. He was going to introduce an iPod with video capabilities soon, and he wanted a movie store to go along with it. Iger accepted, and both men appeared on stage in October 2005 to announce that Disney would be selling TV shows on the iTunes Store. The audience of journalists was pleasantly surprised to see the CEO of Disney appear so friendly with Steve Jobs, and suspected there would soon be news on the Pixar side.

John Lasseter, Steve Jobs, Bob Iger and Ed Catmull announcing the Pixar-Disney merger at the Pixar campus, 24 Jan 2006
John Lasseter, Steve Jobs, Bob Iger and Ed Catmull announcing the Pixar-Disney merger at the Pixar campus, 24 Jan 2006

Indeed, just a couple months later, on January 24, 2006, Disney announced its friendly acquisition of Pixar, at $7.4 billion (mostly in stock). Jobs became a Disney board member and its largest individual shareholder, owning 7% of the company's stock —ironically, this is by far what contributed to most of his wealth, not his Apple stock. Pixar executives Ed Catmull and John Lasseter were also both given leadership roles in the new combined animation studio. In many ways, it was as if Pixar had taken over Disney animation —a reverse acquisition reminiscent of NeXT taking over Apple after the 1996 merger.

Momentum

Meanwhile, Apple was seeing unprecedented success in all its businesses, not only iPod and iTunes. The retail stores were hugely popular, and a milestone was reached when Steve Jobs inaugurated the impressive 5th Avenue store in Manhattan, a glass cube facing Central Park. As for the Mac, it was gaining momentum on the market, benefiting from both the aura of the iPod, and the switch to Intel processors.

Steve Jobs announces the move to Intel at WWDC, 6 Jun 2005
Steve Jobs announces the move to Intel at WWDC, 6 Jun 2005

Indeed, at WWDC in June 2005,, Jobs made a surprise announcement that after over a decade on the PowerPC microprocessor architecture, Apple would start using more power-efficient Intel chips in its Macs. In the late 1990s, Apple had run several ads to make fun of Intel's Pentium processors. As a matter of fact, the expression 'Wintel machines' (Windows + Intel) was often used to describe PCs. That move to Intel was thus pretty bold, but in the long run turned out to be another wise decision. Not only did it make Macs more competitive and efficient, paving the way for the super slim (and super successful) MacBook Air notebooks —it also opened up a whole new set of customers to Apple, as Intel Macs could run both Mac OS X and Windows. The Mac became the platform of choice for an ever larger number of software developers. Less than a year after the announcement, all new Macs were running Intel. The transition was a complete success.

Apple Inc.

iPod made Steve Jobs realize that Apple could become the greatest consumer electronics company on the planet. Around 2003, he started a secret project to develop a computer tablet. But in 2004-2005, he realized that the technology that had been developed for this tablet —including a revolutionary touch-screen technology— could also be used in a mobile phone, which was even more appealing. After two more years of development, iPhone was introduced at Macworld on January 9, 2007. This keynote is often considered the pinnacle of Steve Jobs' career.

The iPhone introduction, Macworld, 9 Jan 2007
The iPhone introduction, Macworld, 9 Jan 2007

iPhone was not only a breakthrough digital convergence device ("an iPod, a phone, and an Internet communicator" all in one), it was also a force of disruption for the traditional phone business. Just like for the iTunes Store, Steve Jobs had negotiated a landmark deal with wireless carrier AT&T before he introduced iPhone —without ever showing them a prototype! In exchange for exclusivity, the carrier would pay Apple a share of all their iPhone subscription revenues. And of course, AT&T could not put any software on the iPhone, and no logo either. This was an inversion of the traditional master-slave relationship that carriers entertained with phone manufacturers (OEMs). In the long run, it really turned the phone industry upside down.

Unlike iPod, all of Apple understood that iPhone, if successful, could become a world-changing device and redefine their company. Thus, at the end of the iPhone introduction, Steve Jobs also announced that the company's name would change from Apple Computer Inc. to Apple Inc. Macs still mattered, but they now accounted for a minority of Apple's revenues, and this trend was not about to be reversed. They was a highly symbolic moment in the company's history.

The original iPhone was quite successful: despite its $399 price tag, Apple sold 6 million of them during its lifetime. But sales really started to skyrocket in 2008, after Apple introduced the cheaper iPhone 3G (at a subsidized $199 price) and the App Store. Just like the Windows-compatible iPod, Steve Jobs was originally opposed to letting third-party software on the iPhone. But the demand was so high that he eventually relented, and introduced the iPhone SDK and the App Store in March 2008.

It is impossible to overestimate the impact of the iPhone's App Store, which ushered in a new era in mobile software. Thousands of developers started writing apps for the iPhone platform, which became a competitive advantage for Apple. Apple proudly showed off this rich choice of software in its TV ad campaign 'There's an app for that', which ran for over two years.

Health concerns

Unfortunately, while he had never been so successful professionally, Steve Jobs had to start fighting cancer with renewed intensity.

In late 2003, he had been diagnosed with pancreatic cancer of a rare kind, that could potentially be cured by surgery. However, against everyone's advice, he refused to have the surgery for nine long months. Instead, true to the ideals of his youth, he tried alternative diets and treatments, including acupuncture and seeing a psychic. Only in July 2004 did he agree to have the surgery. He looked healthy for the next five years, and spoke publicly of being 'cured' of cancer at his famous Stanford commencement speech in 2005.

A thinner Steve Jobs on stage at the
A thinner Steve Jobs on stage at the "Let's Rock" special event, 9 Sep 2008

Yet at the WWDC keynote in June 2008, few observers failed to notice how thin he appeared on stage, and concerns about his health started popping up again. They became increasingly frequent until December 2008, when Apple made a shocking announcement that Jobs would not be the keynote speaker at Macworld 2009, and that he was taking a medical leave of absence for six months. Although he (and Apple) publicly denied it, the truth was that his cancer had come back. He was actually weeks away from death when he received a liver transplant, in April 2009. He came back to Apple in late summer 2009, healthier though still very frail in appearance. He was eager to bring the finishing touches to a new project very dear to his heart.

Ushering in the Post-PC era

The iPhone had spun off the idea for a tablet device back in 2005, and it was time to restart that project, which of course became the iPad. Although some speculated it would run Mac OS X, it was decided that iPad would in fact run the same operating system as iPhone, now called iOS. It would therefore benefit from the rich variety of apps already present in the iPhone App Store.

iPad introduction, 27 Jan 2010
iPad introduction, 27 Jan 2010

Although iPad was welcomed by mixed reviews when it was introduced in January 2010 (some dubbed it a "larger iPod touch"), it was always clear to Steve Jobs that it was 'the biggest thing [he'd] ever done' —the ultimate post-PC device, an eventual replacement of PCs for the average user. He laid out his vision clearly at the D8 conference in June 2010, where he compared PCs to trucks and iPads to cars. This perspective on iPad was reiterated in a series of TV commercials where the narrator, the 'Apple voice', explained how revolutionary iPad was, and how the revolution had 'only just begun'.

Unfortunately, Steve Jobs' health, which had seemed to recover throughout 2010, started declining again. In January 2011, he announced he was taking a new medical leave of absence, this time without saying when it would end. Everybody started talking about his upcoming departure. However, he deemed iPad and iOS so important that he still made two major public presentations at Apple events. The first one was the introduction of iPad 2 in March 2011, and the second one was WWDC, in June 2011, where he introduced iCloud.

In many ways, the iCloud announcement was of similar importance as the Digital Hub Strategy introduction ten years before. It was not only a product, but a master plan to get consumers to adopt iOS devices and lock them into the Apple ecosystem. The 2011 iCloud, which allowed users to sync email, documents, and media across their Macs and iDevices, was only the first step in that direction. It was crucial to Steve Jobs, who clearly considered iOS to be the most important of Apple's businesses, and the key to its future success.

Steve and his wife Laurene after the iCloud introduction, his last keynote, 6 Jun 2011
Steve and his wife Laurene after the iCloud introduction, his last keynote, 6 Jun 2011

Building his legacy

The resurgence of Steve's cancer was a painful reminder that it was time to 'put his affairs in order' before his passing —and he did.

First, he made sure that Apple was ready to operate without him. In late 2008, he hired the dean of the Yale School of Management to create 'Apple University', a sort of internal business track to groom future Apple executives by exposing them to the Apple ways, through case studies of the history of the company. He also consolidated his executive team and agreed with the board that his natural successor would be his second in command, COO Tim Cook. Finally, at his last public appearance in June 2011, he unveiled his plans for the future Apple campus in Cupertino (now Apple Park), a huge spaceship-sized building in the shape of a circle. All of this was in place when he eventually resigned as Apple CEO on August 24, 2011.

Jobs also prepared his personal legacy. In 2009, he started giving interviews to writer Walter Isaacson to prepare for his first and only authorized biography, sharing with him his perspective on his life and career. He also spent his last days designing a yacht for his family on which he hoped to travel the world. Unfortunately, death took him too soon, and he died peacefully at home on October 5, 2011, surrounded by his family —the day following the introduction of the iPhone 4S, an Apple event that he most likely watched from his deathbed.

Steve Jobs'
Steve Jobs' "authorized" biography by Walter Isaacson, 2011