GolfNow
Type of businessSubsidiary
Founded2001
HeadquartersOrlando, FL
Area served
  • North America
  • Ireland
  • United Kingdom
OwnerNBCUniversal
(NBC Sports Digital)
IndustryGolf reservation services
Employees600[1]
RegistrationNot required
Current statusActive

GolfNow is an online booking service for tee times at golf courses. Originally established in 2001 by Cypress Golf Solutions in Scottsdale, Arizona, US, it was acquired by Comcast via its Golf Channel unit in March 2008. Since Comcast's purchase of NBC Universal, the website operates as part of the NBC Sports Digital unit.

History

The GolfNow.com domain name was initially used by Chris Ryan and Dr. Tom Giannulli, in Houston, Texas, in 1999, with the intent to build the first online golf reservation system. Under Ryan's leadership, the company went on to develop and operate the initial Golfnow.com website until 2001. Funding issues and sluggish adoption of their reservation platform in the era of dial-up modems, forced the company to pivot to a more content driven transaction model. Cypress Golf Solutions, which was founded in Scottsdale by Brett Darrow and Frank Halpin in 2001, purchased the GolfNow.com domain name.[2][3] The company expanded its GolfNow brand and operations to a larger regional area over the years, and by 2006 it was operating in 17 states at over 600 golf courses.[3][4]

In March 2008, Comcast, owner of Golf Channel, purchased GolfNow. The company's operations were re-located to Golf Channel's headquarters in Orlando, Florida.[5] In the same year, the company facilitated the booking of 2.4 million rounds.[3]

GolfNow extended its services outside the United States in 2011 to Ireland through GolfNow.ie.[6] In 2013, GolfNow purchased BRS, a booking service in the United Kingdom, along with Fore! Reservations, one of the largest tee time companies in the US.[7] In 2011, GolfNow offered to acquire EZLinks, a competing company backed by the PGA Tour. GolfNow hired a former EZLinks employee. In 2012, EZLinks filed a lawsuit over software theft through the former employee.[8]

In October 2014, GolfNow acquired Active Network's golf division. The acquisition added 1,100 courses to GolfNow's service.[9] In 2015, GolfNow facilitated the booking of nearly 15 million rounds.[10]

This was GolfNow's fourth acquisition in 18 months. It acquired BRS Golf, a British tee-sheet service with 750 courses and FORE! Reservations, an American counterpart with more than 2,000 golf courses. More recently, it acquired Crescent Systems, which had 300 to 400 clients.[11]

In November 2019, GolfNow acquired EZLinks.[12]

Features

GolfNow offers access to online booking services for over 9,000 golf courses.[13] Users can compare prices of tee times across multiple courses, read user reviews, and book their reservation.[14]

GolfNow also offers a mobile app; the free version offers the service's core search and booking functionality, while a subscription-based premium version adds additional features for use while playing, including a scorecard, personal statistics and an "on-course GPS" function allowing access to overhead satellite maps of holes with distance measurements.[15]

Impact

The Orlando Sentinel reported that GolfNow has had a positive impact on the business of golf courses in Orlando, noting that the service helped to encourage business during previously "off-peak" parts of the day such as the early afternoon. The general manager of Orlando's Dubsdread Golf Club felt that GolfNow had helped customers discover the course among other options in the region, crediting the service for "getting our name and our prices to those golfers who normally would not drive past 15, 20 golf courses to come play golf here". The service was also credited with having attracted existing golfers to new courses, such as the Four Seasons Resort Orlando's Tranquilo, and new clientele to existing courses. Orlando was GolfNow's fifth-largest market in 2015, having generated $14.5 million in revenue from partner courses.[14]

There are articles and reviews to the contrary: The Oaks golf course in Kentucky posted a rebuttal to GolfNow's claims of helping the sport, but more directly, the golf courses. The Hot Deals, it claims, are chased by players only wanting to pay the least no matter what, and none of that money ever gets to the golf course. It also claims that very few, if any, customers return unless they again find a Hot Deal, which in no way helps with daily operating expenses. The Oaks has ceased to do business with GolfNow.[16]

References

  1. ↑ Michael Smith (6 January 2014). "GolfNow.com tees off on expanded push to transform clubhouse experience". Sports Business Journal. Retrieved 31 July 2014.
  2. ↑ Alan Blondin (30 December 2013). "On Grand Strand Golf: Group of area courses hope new company boosts business". Mertile Beach Online. Archived from the original on 8 August 2014. Retrieved 1 August 2014.
  3. 1 2 3 Ford Gunter (4 April 2010). "Harmon brothers score with Golf Channel buyout". Houston Business Journal. Retrieved 1 August 2014.
  4. ↑ "Cypress Golf Solutions rolls out golfnow.com in Southern California". World Golf. 11 January 2006. Retrieved 1 August 2014.
  5. ↑ Peter Kafka (3 March 2008). "Comcast Buying GolfNow.com". Business Insider. Retrieved 1 August 2014.
    - "Golf Channel Invests $1.9 Million To Expand Its Orlando, Florida, Headquarters". Area Development. 31 July 2013. Retrieved 1 August 2014.
  6. ↑ "GolfNow.com launches in Ireland". Breaking Travel News. 7 August 2011. Retrieved 1 August 2014.
  7. ↑ Robert J. Vasilak (12 August 2013). "GolfNow buys British tee time company". Golf Inc. Retrieved 1 August 2014.
  8. ↑ Darren Heitner (15 June 2013). "Booking Golf Tee Times Gradually Shifting To Online Marketplace". Forbes. Retrieved 1 August 2014.
  9. ↑ Jack Crittenden (30 September 2014). "GolfNow acquires ACTIVE Network". Golf Inc. Retrieved 14 November 2014.
  10. ↑ Schupak, Adam (25 January 2016). "Welcome to the Revolution". Golfweek. Archived from the original on 6 March 2016. Retrieved 25 January 2016.
  11. ↑ "GolfNow acquires ACTIVE Network". Golf Inc. Retrieved 19 April 2019.
  12. ↑ "Forecaddie: GolfNow's purchase of EZLinks Golf brings big ramifications for golf industry". Golfweek. 2019-11-20. Retrieved 2021-08-15.
  13. ↑ Sandra Guy (30 March 2012). "Mastering Tee Times Online". Chicago Sun Times. Retrieved 1 August 2014.
  14. 1 2 "Orlando-based GolfNow offers more options, less hassle at courses world wide". Orlando Sentinel. Retrieved 1 May 2016.
  15. ↑ Jesus Salas (20 October 2014). "On-Course GPS and Tee Time Search Available with GolfNow App". Sport Techie. Retrieved 29 November 2014.
    - "Stepping Up Its App". Golf Digestix. 22 October 2014. Retrieved 29 November 2014.
  16. ↑ "Our Stance on GolfNow - the Oaks Golf Course". Archived from the original on 2019-07-10. Retrieved 2019-06-25.
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