Cognia Cloud
IndustryRegulatory compliance, Unified communications
Defunct2017 (2017)
FateAcquired by Smarsh
HeadquartersLondon, United Kingdom (Head office)
Area served
Worldwide
ProductsArchiving, Call recording, Compliance

Cognia Cloud was a cloud-based compliance archiving and analytics company.[1] It was established in 2007 to provide recording and regulatory solutions to financial institutions, telecommunications providers and field services enterprises. It was headquartered in the UK with operations in North America and Asia-Pacific. In 2017, it was acquired by Smarsh.

Products and services

Its core product offering was the Cognia unified communications archive, which monitors, stores and analyzes multi-channel business interactions across multiple media: mobile voice, text, landline, video, Skype, email and social media.

Cognia worked with telco partners in North America, Asia and Europe and served over 60 banks and financial institutions meet regulatory requirements, including US Dodd-Frank[2] and EU MiFID II.[3] Cognia's major customers included Swisscom,[4] Vodafone, BNP Paribas, Santander, Royal Bank of Scotland, AVIVA and Centrica.

References

  1. ↑ "Cognia celebrates its new London office". Cognia.com. Cognia. 2016-07-20. Retrieved 2016-10-07.
  2. ↑ "Requirements of Dodd-Frank for mobile call recording, storing and monitoring of telephone conversations and electronic communications - Cognia". Cognia. Retrieved 2016-10-07.
  3. ↑ "Requirements of MiFID II for mobile recording, storing and monitoring of telephone conversations - Cognia". Cognia. Retrieved 2016-10-07.
  4. ↑ "Swisscom joins Cognia Advisory Board". Cognia.com. Cognia. 2016-09-12. Retrieved 2016-10-07.
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