Introduction

The Paperwhite’s charging port is integrated into the motherboard, and can only be replaced by either de-soldering the old port and carefully soldering on a new one, or by replacing the entire board.

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    • Insert plastic opening tool into the corners of the Paperwhite and slide around the edge perimeter to remove bezel.

    • Be sure to begin prying along the outer edges , these are the optimal points for removing the bezel.

    • Be careful and do not slide prying tool deeper than 3-4 mm under the side bezel or you could peel off screen protector film.

    I broke an LED light and slightly pulled up the layer protecting the screen leaving some bubbles I can’t really get rid of. This guide has no warning whatsoever about being careful with the spudger and making sure you don’t go too deep. The sticky bezel you pry off can be really sticky and difficult to come off (like mine was). If this guide had a simple warning and explanation to be careful about depth of spudger/plastic tools around LEDs and the middle of the screen I would not have ruined a perfectly good kindle and new battery!

    Albert Einstein -

    I noticed that the screen protector film was starting to lift with the outer bezel. Luckily I stopped at this point as it would have ruined the Kindle. It would seem some paperwhite 2s have a bonded screen film which makes battery replacement impossible. Perhaps you should mention this before owners buy a battery?

    Anna Lien -

    My first attempt started at a bottom corner— while reading I wouldn’t have to stare at any scratches I made. But the bottom bezel has a ton of glue, and is difficult to separate even when you do it last. What worked for me was to start from a top corner, and separate in both directions, using picks and other tools to keep the side bezels separated. Then I worked the bottom bezel free from both corners.

    Matt D -

    Agreed that the information in the instructions is lacking. I wish I had known that the bezel is only glued on and not locked in to the backplate in any way. I think the warning to focus on the outer edges is misleading and definitely steered me way closer to the screen separation issues than I would have otherwise. I wish I had read these comments before starting.

    Dan M -

    Warning: There is a Wi-Fi antenna along the top. I damaged mine (only half of the dipole, so not too bad). It is a flex PCB stuck down and adhered to the bezel.

    F. Mort -

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    • Using a Screw Driver, Remove the eleven 3.2 mm Phillips 000 screws from corners of the mid-frame and from behind the black strip as shown.

    • Do not forget the screw in the middle of the black adhesive strip.

    I only found eight screws on my missus’ Kindle. Serial number 9062 xxxx xxxx xxxx

    But I also found it was a 3G model, which I didn’t know!

    Mark Sanders -

    Le tournevis qui convient est le Phillips 00, le 000 ne convient pas.

    A l'origine le monteur a freiné les 11 vis avec le frein pour filets Loctite 243, après démontage il en reste assez pour un usage personnel; par contre en cas d'usage militaire il vaut mieux en rajouter une micro dose.

    Sébastien Minet -

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    • Carefully remove the mid-frame from the back cover.

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    • Use a screwdriver to remove the three 3.0 mm Phillips 000 screws that are holding the battery in place as shown.

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    • Carefully lift the battery and remove it from the device.

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    • Use a screwdriver to remove the seven 3.0 mm Phillips 000 screws that are holding the motherboard in place as shown.

    • Don't lose the washer that is highlighted with an orange marker as shown. It is a necessary component to protect the screw.

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    • Gently disconnect the zif connectors.

    • Some of these connectors are very thin and fragile, handle with care!

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    • Gently remove the motherboard.

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    • The charging port is integrated in to the device motherboard.

    • From here, to fix a faulty port, either replace the entire motherboard, or carefully desolder the old port and solder a new one on in its place.

    • Check out the soldering guide for help.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Tyler Davis

Member since: 15/09/16

1649 Reputation

10 comments

How to replace the USB port; replace the motherboard. Kind of a lame fix if you ask me. Whatever happened to soldering a new port on?

Sam Hardeman -

I have not done the fix yet but plan to replace the USB which appears to be a USB - micro B USB 2.0 Receptacle Connector 5 Position Surface Mount available at DigiKey. Is there any reason not to attempt this? I have microscope and soldering station. If not, where do you get the motherboard and how much is it?

Bill Smith -

Any updates? Did you run into any issues?

theend12212012 -

Démontage facile effectivement, mais les cinq microsoudures sur la carte mère sont impossibles à faire avec un simple fer à souder ! Il faut utiliser du matériel pour CMS (composant à montage en surface)…

Ceci dit mon problème vient effectivement de ces microsoudures. En appuyant simplement sur ces contacts mon Kindle s’est remis en marche ! Vive le travail mal fait à la construction…

telerando -

Getting the Kindle open and getting to the charging port was quite ‘easy’. In step 1 the top is stuck on with something like sticky back tape and the top can be gently pulled away from the tape.

Having got to the port I can not figure out how to replace it. This part does not seem to be easy, unless Step 9 is explained in much more detail. The contacts for the port seem to be incredibly small and I can’t figure out how they’re connected, or what part I need to order to replace the port.

Richard Garside -

You can order a replacement USB port from Amazon. That part is easy. Desoldering and resoldering on the new USB port was beyond my abilities. I have ruined my motherboard.

jookieapc -

This is NOT an easy task. Opening up the Kindle is fine, but replacing the USB port by desoldering and resoldering on a new one requires advanced micro soldering skills and equipment.

Oh and, you need to remove the rubber LED power cover and another pad from the other side of the USB port.

jookieapc -

usb pcb pad 4 missing, cannot trace track. On the reverse side there test points TM49 to Tm52 ?

Stuart Moag -

This article was very useful and helped me dismantle a Gen 6 version to resolder the USB charging port that had come away from the motherboard completely.

One of the copper pads for the five pins contacts had pulled away from the PCB and I was unable to refix it properly. Fortunately, it was just a data pin and I am now able to plug it in and charge it normally. I have never used a USB lead for data transfer, so the damaged pad is not really a problem for me.

Thanks for the article, it really was very informative and useful.

Bikemad -

cheers for that info, it is probably the reason why my my port charges but won't show up when plugging it into my computer.

soupamanx -