Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

To view the troubleshooting page, click here: HP Envy x360 15m-bp112dx Troubleshooting

Background

The HP Envy x360 was first released in 2014 and is still continued to be made today. It is a 2-in-1 15” laptop that retailed at around $800 in the mid 2010’s. There have been updated models released since this device’s release. A few examples of models include the HP Envy x360 2-in-1 Laptop 14t-es000, HP ENVY x360 2-in-1 Laptop 15z-ey100, and HP ENVY x360 2-in-1 Laptop 15t-ew000. Prices for these devices range from $800 to $1,200. These models all still include a 2-in-1 feature, but they vary in areas such as the processors, graphics, storage, battery life, and external ports.

This laptop was a high-end laptop for its time, and can still be considered mid to high-range today. The device was made to cover basic content for creators with a fast processor, flexible design, and very high graphics. With this 360 degree design, it can be used as a regular laptop, made as a tent by folding the laptop for watching videos, and can be flipped back to draw on the touch screen. Some of the problems that come from reviews on the laptop include the keys sticking down when pressed, the cursor scrolling when the touchpad is used, and the device frequently overheats. There is also no stylus or pen that comes with the laptop which people have also complained about. This device is sold globally and most reviews for the device are very positive.

Identification

This device is a 15” HP laptop in the Envy line. The laptop comes in the colors Natural Silver and Nightfall Black. It has a rectangular 16:9 aspect ratio with dimensions 35.97 x 24.88 x 1.96 cm. The laptop is able to fold on its hinges to have a tablet-like form-factor. To be able to find your device’s specific model number, type “msinfo32” into the Windows search bar and the model number will be listed under “System Model.” The model number can also be found on the underside of the laptop as very small text written underneath the various logos.

Technical Specifications

Hardware

  • Product Number: 1KS76UA
  • Product Name: HP ENVY x360 - 15m-bp112dx
  • Microprocessor: Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
  • Memory: Standard, 16 GB DDR4-2133 SDRAM (2 x 8 GB)
  • Video Graphics: Intel® UHD Graphics 620 (up to 8.06 GB), Integrated
  • Hard Drive: 1 TB 7200 rpm SATA
  • Display: 15.6" diagonal FHD IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)
  • Keyboard: Full-size island-style backlit keyboard with numeric keypad
  • Pointing Device: HP Imagepad with multi-touch gesture support
  • Wireless Connectivity: Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
  • Expansion Slots: 1 multi-format SD media card reader
  • External Ports: 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI; 1 headphone/microphone combo
  • Minimum Dimensions (WxDxH): 35.97 x 24.88 x 1.96 cm
  • Weight: 2.15 kg
  • Power Supply Type: 45 W AC power adapter
  • Battery Type: 3-cell, 55.8 Wh Li-ion
  • Battery Life Mixed Usage: Up to 10 hours
  • Video Playback Battery Life: Up to 8 hours and 45 minutes
  • Webcam: HP Wide Vision FHD IR Camera with integrated dual array digital microphone
  • Audio Features: Bang & Olufsen, dual speakers

Software

  • Operating System: Windows 10 Home 64
  • HP Apps: HP CoolSense; HP ePrint; HP Audio Switch; HP Jumpstart; HP Recovery Manager; HP Support Assistant; HP Sure Connect
  • Software Included: McAfee LiveSafe™
  • Pre-Installed Software: Netflix

Additional Information

HP ENVY x360 - 15m-bp112dx: Product Specifications

HP Envy x360 15: 2021 Review By CNET

HP Envy x360 15: 2022 Review By The Verge

HP ENVY x360: HP Official Store