Replacement Guides

Battery

Battery
Card Reader Board

Card Reader Board
RAM Card

RAM Card
Touchpad

Touchpad
Wi-Fi Card

Wi-Fi Card

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background

The HP 14-dq0060nr is a device designed by HP and identified by product number 47X81UA. It is small and relatively lightweight. The HP 14-dq0060nr adheres to the clamshell form factor and features a black casing.

The HP 14-dq0060nr was released in 2021. It is from the HP 14 series which features devices with a variety of specs and capabilities, but which all feature a 14" display. The HP 14-dq0060nr features a touchscreen display.

The HP 14-dq0060nr appeals primarily to end users looking for an inexpensive device to send emails, browse the internet, join zoom calls, etc. Its list price is $289.99. This device receives mixed reviews from consumers. Negative reviews often cite problems with the keyboard, frequent crashes, lack of storage space, and frustration with Windows 10 in S mode.

Identification

The HP 14-dq0060nr's power button is located above the keyboard in the top left. The internal speakers are located above the keyboard. In the direct middle below the screen there is an HP logo. The model number 47X81UA and serial number can be located on the bottom of the device.

Technical Specifications

Hardware

  • Microprocessor: Intel® Celeron® N4020 (1.1 GHz base frequency, up to 2.8 GHz burst frequency, 4 MB L2 cache, 2 cores)
  • Chipset: Intel® Integrated SoC
  • Memory: 4 GB DDR4-2400 MHz RAM (1 x 4 GB)
  • Video graphics: Intel® UHD Graphics, Integrated
  • Hard drive: 64 GB eMMC
  • Optical drive: Not included
  • Display: 14" diagonal, HD (1366 x 768), touch, micro-edge, BrightView, 220 nits, 45% NTSC
  • Wireless connectivity: Realtek RTL8821CE 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo
  • Expansion slots: 1 multi-format SD media card reader
  • External ports: 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo
  • Dimensions (W x D x H): 32.4 x 22.5 x 1.79 cm
  • Weight: 1.46 kg
  • Power supply type: 45 W Smart AC power adapter
  • Battery type: 3-cell, 41 Wh Li-ion
  • Webcam: HP True Vision 720p HD camera with integrated dual array digital microphones
  • Audio features: Dual speakers

Software

  • Operating system: Windows 10 Home in S mode
  • Software included: McAfee LiveSafe™
  • Software - Productivity & finance: 1-month trial for new Microsoft 365 customers

Source: HP 14 Specifications

Additional Information