Queue and preshow

Guests queued outside the "Franklin Exploration Center", where it was presumed that they were waiting to board a helicopter which took them to "Base Station: Wild Arctic". The queue outside the attraction included numerous murals of the Arctic animals and scenery as well as various HD TV monitors that showed various clips about the Arctic and its animals running on a loop.

Once inside the building, guests were divided into either traveling by helicopter (the ride portion) or traveling by foot / walking (in which they viewed the ride film without the motion). Guests who required stationary seating were taken directly to a Gate Boarding Room B where they viewed the ride film and then the interactive animal exhibit.

Guests experiencing the actual ride were taken into a room with an information board showing the flight departure schedule, as well as a large projection screen in front of them which showed another random clip about facts of the Arctic. From here, guests entered the pre-flight boarding station where they lined up into multiple rows to prepare for their helicopter flight. Soon, a video came on the screen in which the Operations Coordinator for the Franklin Exploration Center explained that the center is a support facility for Base Station Wild Arctic, and that both facilities were founded by Thomas Purcell in 1937, who strived to have man survive in the Arctic climate to research the area. The Coordinator further explained that guests would be traveling to Base Station Wild Arctic in the White Thunder helicopter. A brief restriction spiel was played before she then turned the show over to Co-Pilot Norm "Snowman" Miller, played by Rick Ducommun. Miller began to explain that the White Thunder was being piloted by Captain Emerson, but was interrupted by White Thunder's computer, which warned of a severe arctic storm in their path. Miller then explained the safety rules to guests, and ended the video. The doors to White Thunder then opened, and guests boarded the ride vehicle via a drawbridge-style ramp.

During the attraction's later years in San Diego, the pre-show was removed and was updated with a new pre-show explaining animals in the attraction then turned to a crew member for safety information. The ride itself was not altered and stayed the same.^[5]

Ride

Wild Arctic Motion Flight Simulator Ride

Once guests were seated and secured seat belts, the doors closed, and Captain Emerson began departing White Thunder from the Franklin Exploration Center, and explained to guests that he expected a short, comfortable flight to Base Station "Wild Arctic". Soon, Emerson began flying the helicopter down to observe a polar bear family and then piloted White Thunder to switch to a water mode to dive into the Arctic waters to observe some narwhals. Soon after the helicopter was piloted above water again, where Emerson warned that the Arctic storm was picking up and he had a warning indicator on his computer. Emerson landed the helicopter on a glacier to check the problem, which soon began breaking apart due to the weight of the jet. Emerson struggled to get the engine to start, and the helicopter was soon caught in a rockslide before it began flying again. The computer then died out, and Emerson decided to use a shortcut to Base Station Wild Arctic to avoid the storm. Soon, White Thunder was caught in an avalanche and ice flow until Emerson narrowly escaped the storm by piloting through a narrow cavern, and to safety. The jet then arrived at Base Station Wild Arctic, and Emerson thanked guests and bids them farewell as they explored the research station. The doors then opened, and guests exited the ride into Base Station Wild Arctic.

Post-show

Guests enter Base Station Wild Arctic, which consists of a re-created Arctic Research Station built around two sailing ships which are trapped in the ice. The story surrounding the ships are taken from Captain John Franklin's 1845 expedition with his ships, HMS Erebus and HMS Terror. Numerous animals can be seen on exhibits at the base, including beluga whales, walruses, and harbor seals. There were originally polar bears at the attraction, but SeaWorld has ceased collection of them. There are also multiple interactive cameras and activities scattered throughout the station. At the end of the exhibit, guests exit through a long series of ramps. Following this area is a gift shop for the exhibit, where arctic-themed and SeaWorld merchandise can be purchased.