Telus Corporation
TELUS
TypePublic
ISINCA87971M1032
IndustryTelecommunications Information Technology Consulting Health Safety Security Agriculture
PredecessorAlberta Government Telephones (AGT) and British Columbia Telephone Company (BC Tel)
Founded1990
Headquarters510 West Georgia Street, Vancouver, British Columbia, Canada
Area served
Worldwide
Key people
Darren Entwistle, President and CEO
Doug French, CFO
ProductsHSPA+, LTE, 5G
RevenueIncreaseCA$14.66 billion (FY19)
CA$14.37 billion (FY18)
IncreaseCA$2.98 billion (FY19)
CA$2.84 billion (FY18)
IncreaseCA$1.78 billion (FY19)
CA$1.62 billion (FY18)
Total assetsIncreaseCA$7.98 billion (FY19)
CA$3.06 billion (FY18)
Number of employees
108,500 (2023)[1]
Subsidiaries
Websitewww.telus.com

Telus Corporation (also shortened and referred to as Telus Corp.) is a Canadian publicly traded holding company and conglomerate, headquartered in Vancouver, British Columbia, which is the parent company of subsidiaries—Telus Communications, Telus Mobility, Telus Health, Telus Agriculture, and Telus International. Telus offers a range of telecommunications, health, safety, and security products and services. It is listed with the Toronto Stock Exchange (TSX: T). Telus Communications Inc. offers telephony, television, data and Internet services; Telus Mobility, offers wireless services; Telus Health operates companies that provide health products and services; and Telus International operates worldwide, providing multilingual customer service outsourcing and digital IT services.

Overview

Telus Corporation is the parent company of Telus Communications, Telus Mobility, Telus Health, and Telus International. Telus Health, which was formerly known as Emergis, an e-Business was acquired by Telus Corporation in 2007 for $763 million.[2] Telus Health was divided into three segments—'Telus Health Solutions, Telus Assyst Real Estate, and Telus Financial Solutions.

Inception

The Alberta Government Telephones (AGT), had served as the major telephone provider for the province of Alberta from 1906—when it was first established by the Liberal Party of Alberta under the tenure of then Premier of Alberta, Alexander Cameron Rutherford, until the 1990s—when then Premier Don Getty began the privatization process.[3]: 250  NovaTel's liabilities eventually cost the government more than $600 million.[3]: 250 [4]: 35  The initial public offering of the newly established Telus' shares, represented the largest in Canadian history up to this time. The following year the provincial government divested its remaining ownership interest in Telus for $870 million.[5] By 1996, the former brand names, ED TEL and AGT had been retired. All Telus products and companies adopted the TELUS brand name.[5]

Telus merged with British Columbia Telephone Company (BC Tel) in 1999, with the merged company keeping the TELUS brand name. The headquarters of BC Tel in Burnaby, BC became the headquarters of the merged Telus Corporation, and the company moved its corporate headquarters to Vancouver after completion of the Telus Garden complex.

Subsidiaries

Telus Communications

Telus Corporation's principal subsidiary is the wholly owned Telus Communications Inc.[6]: 47  Only serving customers in Canada, services include data, internet, voice, TV subscriptions, alarm monitoring, and wireless services. It also has mobile phones, tablets, and smart watches.[7] Telus Communications merged its mobility and home service divisions in 2023, creating Telus Consumer Solutions.[8]

Telus Health

In the summer of 2018, Telus acquired a "chain of medical clinics" for over $100 million. Telus also spent more than "$2 billion on digital health ventures."[9] This included purchasing the "electronic medical record software" used by half of Canada's doctors.[9] By March 2019, Telus had "become the biggest health-care information technology company in Canada".[9] Telus has also partnered with the UK-based software developer and operator, Babylon, to launch a Telus Health app in Canada—digital chatbot capable of checking symptoms— in a cost and revenue sharing initiative.[9]

Telus International

Telus International is the global arm of Telus Corporation, providing global contact center and business process outsourcing services to corporations in the financial services, consumer electronics and gaming, telecommunications, energy and utilities industries.

Telus International has contact centers in the Philippines, the United Kingdom, Central America (Guatemala and El Salvador), and Eastern Europe (Bulgaria and Romania), where it is known as Telus International Europe.

Finances

For the fiscal year 2019, Telus Corporation reported earnings of CA$5.554 billion, with an annual revenue of CA$14.658 billion, an increase of 8.8% over the previous fiscal year. Telus Corp operates the largest telecommunications company (Telus Communications Inc.) in Western Canada and the second largest in Canada.[10]

Year Revenue
in mil. CA$		 Net income
in mil. CA$		 Total Assets
in mil. CA$		 Price per share
in US$		 Employees
2019[11] 14,658 1,780 37,975 14.7800[10] 65,600[11]
2018[12] 14,368 1,620 33,057 19.3650[10] 58,000[13]
2017[14] 13,408 1,578 31,053 16.5700[10] 53,630[13]
2016[15] 12,799 4,229 27,729 18.9350[10] 51,250[13]
2015[16] 12,502 4,262 26,406 13.8250[10] 47,640[13]
2014[17] 12,002 4,216 23,217 18.0200[10] 43,700[13]
2013[18] 11,404 4,018 21,566 17.2200[10] 43,400[13]
2012[19] 10,921 3,859 20,445 16.2850[10] 42,400[13]
2011[20] 10,397 3,665 19,931 13.3875[10] 41,000[13]
2010[6] 9,792 3,568 19,624 10.8900[10] 34,800[13]

Corporate governance

According to Yahoo Finance, Telus Corporation received an Institutional Shareholder Services (ISS) governance risk score of 5 out of 10, as of 3 December 2019.[21]

Board of directors

The current board of directors as of September 2022[22]

R.H. (Dick) Auchinleck, the Chairman of Telus Corporation's board of directors, has been lead director since 2014, when Brian Canfield stepped down. Auchinleck, who has served on the Telus board since c. 2004, had previously been CEO at Gulf Canada Resources.[23][24]

  • Darren Entwistle, President and CEO
  • Hazel Claxton, Audit Committee, Human Resources and Compensation Committee
  • Kathy Kinloch, Corporate Governance Committee, Human Resources and Compensation Committee
  • David Mowat, Chair of the Audit Committee
  • Raymond T. Chan, Pension Committee, Human Resources and Compensation Committee
  • Tom Flynn, Audit Committee, Pension Committee
  • Christine Magee, Human Resources and Compensation Committee, Pension Committee
  • Marc Parent, Pension Committee, Human Resources and Compensation Committee
  • Lisa de Wilde, Chair of the Corporate Governance Committee, Pension Committee
  • Mary Jo Haddad, Chair of the Human Resources and Compensation Committee, Corporate Governance Committee
  • John Manley, Corporate Governance Committee, Human Resources and Compensation Committee
  • Denise Pickett, Audit Committee, Corporate Governance Committee
  • W. Sean Willy, Audit Committee, Corporate Governance Committee
  • Victor Dodig, Director

Executive team

The current executive teams as of September 2022[25]

  • Darren Entwistle, President and CEO
  • Doug French, Executive Vice-President and Chief Financial Officer
  • Navin Arora, Executive Vice-President, Business Solutions
  • Tony Geheran, Executive Vice-President and Chief Customer Officer
  • Zainul Mawji, President, Home Solutions
  • Sandy McIntosh, Executive Vice-President, People and Culture and Chief Human Resources Officer
  • Jeff Puritt, Executive Vice-President and Telus International President and CEO
  • Jill Schnarr, Chief Communications Officer
  • Jim Senko, Executive Vice-President, Mobility Solutions
  • John Raines, President, Telus Agriculture
  • Michael Dingle, Chief Operating Officer, Telus Health
  • Andrea Wood, Chief Legal and Governance Officer

See also

References

  1. ↑ "T.TO 23.03 -0.89 -3.72% : Trans Canadian Fixed Pay GIF". Yahoo Finance. Retrieved 12 June 2020.
  2. ↑ "Telus buys Emergis for $763 million". The Toronto Star. 29 November 2007. Retrieved 16 June 2021.
  3. 1 2 Lisac, Mark (2004). "Don Getty". In Rennie, Bradford J. (ed.). Alberta Premiers of the Twentieth Century. Regina, Saskatchewan: Canadian Plains Research Center, University of Regina. pp. 231–232. ISBN 0-88977-151-0.
  4. ↑ Wilson, Kevin G. (2000), Deregulating Telecommunications: U.S. and Canadian Telecommunications, 1840-1997, Rowman & Littlefield, ISBN 0-8476-9825-4
  5. 1 2 "Historical Timeline of Canadian Telecommunications Achievements" (PDF). ITU. Retrieved 10 June 2020.
  6. 1 2 Telus 2010 Annual Report (PDF). CTF Assets (Report). 31 December 2010. Retrieved 11 June 2020.
  7. ↑ "TELUS Communications Inc - Company Profile and News". Bloomberg.com. Retrieved 29 March 2023.
  8. ↑ "Telus combines mobility and home service to create new business unit - BNN Bloomberg". BNN. 24 January 2023. Retrieved 29 March 2023.
  9. 1 2 3 4 Rankin, Eric (18 March 2019). "Filling the medical care gap or causing cracks? Telus launches health app". CBC News. Retrieved 19 March 2020.
  10. 1 2 3 4 5 6 7 8 9 10 11 "TELUS - 24 Year Stock Price History | TU". www.macrotrends.net. Retrieved 22 March 2020.
  11. 1 2 "Telus 2019 Annual Report" (PDF). CTF Assets. 31 December 2019. Retrieved 26 March 2020.
  12. ↑ "Telus 2018 Annual Report" (PDF). CTF Assets. 31 December 2018. Retrieved 26 March 2020.
  13. 1 2 3 4 5 6 7 8 9 "Telus employee figures 2010-2018". Statista. Retrieved 22 March 2020.
  14. ↑ "Telus 2017 Annual Report" (PDF). CTF Assets. 31 December 2017. Retrieved 26 March 2020.
  15. ↑ "Telus 2016 Annual Report" (PDF). CTF Assets. 31 December 2016. Retrieved 26 March 2020.
  16. ↑ "Telus 2015 Annual Report" (PDF). CTF Assets. 31 December 2015. Retrieved 26 March 2020.
  17. ↑ "Telus 2014 Annual Report" (PDF). CTF Assets. 31 December 2014. Retrieved 26 March 2020.
  18. ↑ "Telus 2013 Annual Report" (PDF). CTF Assets. 26 December 2013. Retrieved 26 March 2020.
  19. ↑ "Telus 2012 Annual Report" (PDF). CTF Assets. 31 December 2012. Retrieved 26 March 2020.
  20. ↑ "Telus 2011 Annual Report" (PDF). CTF Assets. 31 December 2012. Retrieved 26 March 2020.
  21. ↑ "ESG Ratings". ISS. Retrieved 25 March 2020.
  22. ↑ "Board Members and Committees - Corporate Governance". TELUS. Retrieved 2 September 2022.
  23. ↑ Jang, Brent (2 June 2001). "'Mechanic' was the driver behind Gulf Canada deal". The Globe and Mail. Calgary. Retrieved 11 June 2020.
  24. ↑ "Telus names CEO as Entwistle becomes executive chairman". Reuters. 31 March 2014. Retrieved 11 June 2020.
  25. ↑ "TELUS Executive Team, Company overview - About". TELUS. Retrieved 6 June 2020.
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