Inktel Contact Center Solutions
TypePrivate
Founded1997
HeadquartersMiami, Florida, United States
Area served
Worldwide
Websitehttp://www.inktel.com

Inktel is a global outsourcer of business services and direct marketing services, including fulfillment (as well as inventory management and order processing) and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Inktel's clients include federal/state/local government agencies, non-profit organizations, and various Fortune 500 companies, including Conagra Brands.[1]

History

Inktel was founded in Miami in 1997 by Ricky, Dan, and Ed Arriola, the sons of Joe Arriola, founder of the printing company Avanti Press.[2] In 2001, Inktel was spun off from Avanti[3] when the printing company was sold.[2] As of 2003, Ricky Arriola is CEO of the company, his brother Eddy is executive vice president, and their brother Dan is director of business development.[3]

In 2003, the firm had more than $40 million in annual revenues.[4]

In 2009, Inktel was named the "Best Company to Work For" in the state of Florida.[5] The company received a Silver Award at the 2018 Stevie Awards in the "Employer of the Year – Business Services" category.[6]

References

  1. ↑ "Conagra Outsources Customer Service Operations". Omaha World-Herald. Omaha World-Herald. September 21, 2018. Retrieved 2 November 2018.
  2. 1 2 Vogel, Mike (August 1, 2009). "Best Practices in Hiring". Florida Trend. Retrieved January 24, 2022.
  3. 1 2 Heroux Pounds, Marcia (April 24, 2003). "Training Helps Keep Motivated Employees". Sun-Sentinel. Retrieved January 24, 2022.
  4. ↑ "City Manager Confirmed". The Miami Herald. January 29, 2003. pp. 3B. Arriola, nominated by Mayor Manny Diaz and confirmed by city commissioners, has little background in running a government. But he believes the 30 years he spent building his small print shop into a $42 million printing empire will be his guide.
  5. ↑ "Florida Trend Best Company to Work For in Florida - 2009". Florida Trend. Trend Magazines Inc. August 1, 2009. Retrieved 17 February 2010.
  6. ↑ "2018 Stevie Awards Winners for Great Employers". 2018. Retrieved 2 November 2018.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.