Appearance

Dot as she appeared in July 1985. The image shows Dot's traditional "Italian Boy" hairstyle, a key characteristic of the character's appearance. During the early years of the programme, June Brown's hair was styled to create the look; however, Brown later started using a wig for Dot's hair.

To become the character of Dot Cotton, Brown is required to wear a wig to replicate Dot's 1950s "Italian Boy" hairstyle that has remained in a largely unchanged style since she first appeared in 1985.^[13] Originally, the hair sported by Dot actually belonged to the actress, but Brown later started wearing a wig.^[14] Brown has stated that as soon as Dot's hairpiece is on, she becomes the character.^[15] The unchanged style of Dot was deemed so important by the programme makers, that when Brown requested to have dental work carried out to improve her prominent front teeth, the producers refused to allow it, arguing that Dot could not afford expensive tooth capping. Brown was not permitted to alter her teeth until early 1991 when they became loose.^[13] Brown has indicated that she does not want Dot's style altered.^[16] She claimed in 2002 that Dot had the same coats in her wardrobe that she was given in 1985. The fur-collared coat Dot wears for special occasions was donated by the character Angie Watts (Anita Dobson) in 1988 when she left the serial.^[16] Brown commented, "I like the older clothes [...] I don't want new clothes, I'm happy the way she is. She thinks she looks really smart. She's got a terrible opinion of herself that woman!"^[16]

Personality and religion

Brown has said that when she was cast as Dot, she was given a list of illnesses the character had. She added, "It meant she was a hypercondriac [sic] because she had nobody to care about her. She was quite a selfish woman [initially]."^[16] Dot has been described by author Hilary Kingsley as a "born victim." She adds that "with each blow that life delivers [Dot] bobs back up again, almost asking for more trouble, more pain, more suffering."^[13] Dot is renowned for being a hypochondriac, her Christian faith and quoting from the Bible. She has been described by Rupert Smith, author of 20 Years in Albert Square, as "God-bothering" and self-righteous.^[17] According to Kingsley, "nothing shakes Dot's view that the world is good because the creator made it so. Her faith sustains her through the most appalling ordeals."^[13] The character once expressed part of the reason for her faith on-screen in 2000, commenting to a vicar, "I couldn't manage without my faith, not with the life I've had"; former executive producer of EastEnders, John Yorke, has stated that this is his favourite line of EastEnders' entire existence.^[18] Author Antony Slide has noted that Dot's religious beliefs have given her solace, but has given her an excuse to be prejudiced against her neighbours, and to deal with the criminal antics of her wayward son. He described her as a "simpleminded woman whom one loved to hate".^[19]

In Kathryn and Phillip Dodd's published essay, From EastEnd to EastEnders, Dot has been used as an example of the media's representation of the working-class as community-orientated, but defensive: "evangelist-cum-launderette supervisor. Eagle-eyed, she patrols the Square, confronting evil and despair and asking those stricken with doubt to trust God, while simultaneously organizing the local Neighbourhood Watch scheme."^[20]

The character has taken on a matriarchal role in the absence of her own family, taking on the burdens of numerous waifs and strays throughout the show's history, including Donna Ludlow (Matilda Ziegler), Rod Norman (Christopher McHallem), Disa O'Brien (Jan Graveson), Nigel Bates (Paul Bradley) and Clare Bates (Gemma Bissix).^[21] Author Christine Geraghty asserts that Dot's role in the mothering structure of the serial has been confirmed.^[22]

Describing Dot, Brown has said, "I love playing her – she's a strong character. Dear old Dot, she's got strong moral views and odd religious beliefs, but her heart's in the right place. She has that awful worried expression on her face the whole time".^[19] Brown has noted the changes within Dot since the show's inception, saying that initially Dot was sharp and selfish, but since her character remarried in 2002, she has gained security and has "no reason to have the hypochondria she had in the past [...] She's become more caring over the years. She enjoys the company of young people. She loves her church. She can get in an anxious state – I like it when Dot's hysterical! She's also amusing, mostly because she doesn't realise she is".^[23]

Comedic role

As well as being tragic, Dot is scripted as a comic character.^[19] Brown has discussed the humour she incorporates into her performances: "I think Dot would be awfully boring if she weren't a bit comic [...] I always thought I had to put an edge on it, an edge of comedy, which just means doing it more seriously than you would do. If you want to play comedy then you have to be very intense about it [...] very, very serious."^[11] Some of Dot's catchphrases are used for humour, such as "Ooh I say!", uttered when she is "stuck for words".^[24] In 2004, Brown discussed the origin of the saying: "It was written once in the script and I quite enjoyed it, so I used to say it occasionally when it wasn't in the scripts. It was useful because it could be said in all different ways. Dot's very straight-laced, so it helped to express her horror at what went on."^[25] Brown revealed in 2008 that she has tried to cut down the use of this, along with the mispronunciation of her employer, Mr Papadopolous, as she has become a little embarrassed by them now they are so known.^[15] Mr. Papadopolous is the owner of the launderette where Dot works. In a long-running joke, Dot has difficulty pronouncing his surname, and for much of the show's history he has been referred to as Mr. Oppodopolus, Oppydoppy, or varying other mispronunciations.^[26] Brown has said she enjoys playing the comical aspects of Dot, stating, "She's not dreadfully funny but she's amusing and I like that because it lightens it up a bit."^[16]

Smoking

Smoking cigarettes has become synonymous with Dot, and Brown has suggested that the habit is "intrinsic" to the character.^[27] Dot's smoking was criticised by private healthcare company Bupa in 2008, when they rated her television's most unhealthy character. They suggest that, in order to spread a public message, Dot should appear breathless, not with "implausibly good health". They added, "Though Dot Cotton has a smoker's voice – deeper than you might expect, she does not seem to be short of breath or wheezy" and that viewers would be influenced by this.^[28] However, Dot's smoking has been described by broadcasting watchdogs Ofcom as "justified in the context of the programme as a representation of an East End character" and they therefore stipulate that enforcement of broadcast smoking-sanctions would be unlikely on EastEnders.^[29]

Nick

Dot's relationship with her wayward son Nick (John Altman), has been a feature of the character's narrative since her inception. Unlike Dot, Nick is scripted as a semi-regular character, one who comes and goes sporadically and, as authors Jill Marshall and Angela Werndly have observed, "we know heartache is in store for Dot Cotton every time her son, 'Nasty Nick', turns up [...] The recurrence of generic elements means we derive pleasure from expectation and prediction."^[33]

Executive producer Diederick Santer has discussed the "wonderfully dysfunctional mother-son relationship" Nick shares with Dot and her perpetual willingness to give Nick another chance regardless of his history of wrongdoing.^[34] Santer explained: "There's that thing where you sort of dare to hope that someone's changed, which is really tragic. They've let you down a hundred times, and yet you still hope that the hundred and first time they'll have changed."^[34] Actor Leslie Grantham has stated that Dot is the "one friend in [Nick's] life", while series story producer Dominic Treadwell-Collins has affirmed: "Dot's always going to forgive him. And that's the beauty of Nick and Dot."^[34] Concurring with this sentiment, John Altman (Nick) agreed: "No matter what he does, she'll forgive him. So did a lot of gangsters' mothers throughout history. Probably Al Capone's mother thought he was a sweet lad, you know."^[34]

One of Nick's most notable returns to the series occurred in 1990.^[35] Nick returned to his mother's life with the claim that he was a born-again Christian, which happened to coincide with her £10,000 win on the bingo. EastEnders writer Sarah Phelps explained: "For Dot, the idea that Jesus had finally spoken to Nick, that was all her Christmases coming at once! Nick knew that. It was sort of obvious that Nick could be saying 'Jesus walks with me' and then just go out and kick somebody or nick their wallet."^[34] With the help of a fake priest, Nick managed to convince his mother of his new-found faith and then began a slow campaign to control her eating habits and poison her in order to claim her money. Discussing the storyline, scriptwriter Colin Brake has indicated that at first it was not clear to the audience whether Nick had reformed or not, but as the weeks passed it became obvious that he did intend to kill his mother, as he was shown practising a fake suicide note in Dot's handwriting – a foil to cover the intended murder; according to Brake, Dot remained blithely and perhaps purposefully ignorant to his wrongdoing.^[35] The episode which culminated the storyline, written by P.J. Hammond, was set solely in Dot's house and featured an unusually small cast consisting of Nick, Dot, Nick's estranged father Charlie, Dot's close friend Ethel Skinner and Alistair the fake priest. At the last moment, in what Altman has called the "one time we saw a glimmer of Nick's good side",^[34] Nick backed out of his plan and stopped Dot from eating the poisoned meal he had intended to kill her with. Once again Dot was left alone, broken-hearted at what her own son had been prepared to do to her.^[35]

Other storylines have concentrated on Dot's various attempts to reform Nick, such as in 1991, when Nick returned with a heroin addiction. As the plot unfolded, Dot tried to curtail Nick's addiction by locking him in his room and forcing him to go cold turkey. His resulting paranoia and cravings led him to escape and murder the first person he encountered, The Queen Victoria landlord Eddie Royle (Michael Melia). The episode where Eddie was murdered was the big autumn launch episode for 1991.^[35] Nick stood trial in January 1993; however, "he got away with murder" for a second time in the serial.^[35] Other scams have included Nick's attempt to con Dot by claiming he had AIDS in 1998 after escaping from prison, which ultimately led to Dot having him re-imprisoned. Then followed a plot that saw him largely responsible for the death of his son Ashley (Frankie Fitzgerald) in June 2001, ultimately leading Dot to disown Nick and prompting to leave the Square again. He is not seen for more than seven years after this, although he was mentioned in 2006 when recovering from cancer off-screen.^[34]

Following pleas from Brown to resurrect Nick, John Altman returned to the serial again in December 2008, in a storyline that saw Nick attempt to con Dot again, this time aided by a previously unheard of daughter, Dotty (Molly Conlin), who was born in 2002 after Nick's previous exit.^[34] Altman explained: "Nick needed something, because I think if he didn't have little Dotty, for him to walk through that door, she would just have treated him as a complete outcast."^[34] As the storyline progressed, it was revealed that Nick and Dotty had intentions to kill Dot for her inheritance; they concocted a plan to make her think she had developed dementia then overdose her with sleeping pills, which fails when Dotty has a change of heart and Nick flees once again after causing an explosion and being disowned by Dot.^[36]

In March 2014, Dot is told by the police that Nick has died of respiratory failure from a heroin overdose the previous week. One of the police officers who breaks the news to Dot is Nick's son Charlie Cotton, although it is later revealed that he is impersonating a police officer. Charlie explains that he was conceived from a brief marriage Nick had with his mother Yvonne. During the funeral, Charlie and undertaker Les Coker prevent Dot from looking in the coffin. Dot is suspicious and invites Yvonne to tell the truth and she assures Dot that Charlie is her grandson. A few weeks later, Carol Jackson asks Charlie for advice, when he leaves his phone at her house, she answers a call and discovers that Nick is still alive.

Nick reappears in Albert Square seven months after his faked death. Ronnie takes an instant dislike to him and tries to bribe him to leave but Nick returns for Charlie and Ronnie's wedding. Nick decides to get revenge on Ronnie and cuts the brakes of her car. After the wedding, Roxy, Charlie and Ronnie are involved in an accident which hits and later kills Emma Summerhayes, while Ronnie ends up in a coma but survives. Yvonne discovers that Nick cut the brakes of the car. Yvonne tells Charlie but he does not believe her until he catches Nick with some of the money Ronnie used to bribe him. Then Nick implicates Yvonne in Ronnie's accident, so Charlie asks them both to leave. Dot hides Nick next door and obtains heroin for Nick. Later she finds him unconscious, Nick regains consciousness briefly but later dies in Dot's arms, in the same location that Reg Cox was discovered 30 years earlier.

Charlie

Like Nick, Dot's first screen husband, Charlie Cotton (Christopher Hancock), was also a semi-regular character who came and went throughout his duration in the show. Depicted as bigamous and a conman, Charlie typically would reappear in the show whenever he needed money or temporary accommodation and, because of Dot's Christian ideals regarding forgiveness, Charlie would always be permitted to return. According to Christopher Hancock, Charlie was "a truly revolting character, a loser."^[37]

Producers decided to kill Charlie off in 1991; Charlie died off-screen when crashing his lorry on a motorway.^[13] The decision to kill Charlie was taken in order to reintroduce Charlie's son, Nick. Nick had been involved in a storyline that saw him attempt to poison Dot in 1990, and producers felt that in order for Dot to allow Nick back into her life again, something major had to occur in her narrative, that being the death of her husband.^[13] Storyline editor, Andrew Holden, has discussed this in the EastEnders Handbook publication in 1991: "We wanted to bring Nick Cotton back and we also wanted to push Dot forward and change her life. But the problem was how? The last time we saw Nick he was attempting to kill his mother. Dot isn't a fool so we knew getting them back together was like a three card trick. How do we get out of this? So we made [Nick] a heroin addict. That made him vulnerable, in a mess and needing his mother to get money for him. We then had to kill Charlie because I figured that only in a state of shock and uncertainty about her belief in God would Dot contemplate forgiving Nick and attempting to reform him. She decides to believe that she can make a decent human being of Nick. She feels it's her last chance. As a widow Dot enters new territory. Dot's snobbery is based on ludicrous misconceptions, one of which is that she is better than [her friend] Ethel because she has a husband. She is going to have a lot of scope [...] Dot's life is going to change."^[13] Brown was opposed to the killing of Charlie and she attempted to get the programme-makers to change their minds. She comments, "I was very unhappy to learn that Charlie would be killed off. I would have preferred if they'd left the door open for him to possibly return one day. I went to see the writers and put this forward. I suggested that there could be some uncertainty about the body. Charlie may have picked up a hitch-hiker and he was the one who died. John Altman, who plays Nick, was also sorry about Charlie. We weren't thinking just about Christopher Hancock, who played Charlie so well, it was that we liked the character and it seemed a waste. But I was too late, I couldn't change their minds. In the past, I have talked things through and I was listened to".^[13]

Charlie's funeral episode, written by Linda Dearsley, was aired on 11 July 1991, and was dominated by Dot's reaction to Charlie's death and her trip to identify his body. It is selected by writer Colin Brake as one of 1991's episodes of the year.^[35]

Jim

Jim proposes to Dot, 21 December 2001. The scenes were filmed on-location in one of the carriages on the Millennium Eye in central London away from the soap's typical set. The coat worn by Dot here was given to her in the soap by Angie Watts in the 1980s, and Brown has suggested that it's a rarely used part of her costume which only appears on very special occasions.

Dot's second significant romance was built upon by scriptwriters in 2000 on the behest of producer John Yorke.^[38] Dot was paired romantically with pensioner Jim Branning, played by John Bardon and a slow courtship was featured, with Dot often shown to be outraged by Jim's advances, resulting in numerous rejections.^[39] Dot finally succumbed and accepted his marriage proposal in an episode that aired in December 2001; the scenes were filmed inside one of the carriages of the London Eye on the South Bank of the River Thames.^[40] Their wedding aired on 14 February 2002, Valentine's Day. The Guardian critic, Nancy Banks-Smith, described the wedding as "uniquely uneventful [...] For Dot and Jim 'In sickness and health... till death do us part' seemed to carry more resonance than for most."^[41]

Bardon has revealed that both he and Brown were sceptical about their characters marrying. In an interview with American fan-based newspaper, Walford Gazette, he commented, "No way did the pair of us want to get married because we thought if we got married, we'd sit indoors and watch the telly every night. As it happened, we've had some nice things to do. And we are married, and it's worked out all right."^[39] Brown has reiterated that she feared Dot would become boring if she married Jim, but that producers persuaded her that the marriage might be a good thing. On-screen, Dot had just suffered the death of her grandson Ashley (in which Nick had played a part), and Brown felt that a traumatic event like that would have changed her character. In her opinion, the only way Dot would have got over Ashley's death "would be to have someone else to care for and when it happened there was nobody [but] with marrying Jim she gets a family – that's what persuaded me. That house will become a house again – it will have a central point, they will be able to use the house as a central point, as Dot will be there."^[16]

Critic Grace Dent has likened Dot and Jim to Coronation Street's Hilda and Stan Ogden, comparing a scene in EastEnders where Dot nags Jim and he prays for a quiet life to a similar one from Coronation Street, that aired decades before.^[42] Brown discussed Dot's relationship with Jim in 2004: "Initially, Jim wasn't the sort of person that Dot approved of. He drank, he gambled, he lied – he wasn't reliable at all. But Jim decided that he quite fancied Dot – heaven knows why! I think that you always have to work out for yourself how you can make the character work in a new situation. I could see that Jim was kind to Dot [...] His kindness drew her towards him. [...] Dot's definitely in control of Jim. She quite enjoys bossing him around."^[25] Brown stated that she enjoys her screen partnership with John Bardon, saying "We work very well together – he's got great timing and he can be very tender too."^[25]

The on-screen relationship between Dot and Jim was halted in 2007 when Jim was hastily written out of the soap due to John Bardon suffering a major stroke.^[43] In the script Jim suffered a stroke and was placed in the care of off-screen relatives. Dot and Jim remained together, with Jim making sporadic appearances between 2008 and 2009 to visit Dot.^[44] A more permanent return for the character was announced in 2009.^[45] However, it was reported in April 2011 that Bardon had filmed his exit from the series, and that the show's staff believed it marked the end of the character. A source told the Daily Mirror: "Dot's been struggling for a while and realises that she can no longer give Jim the care and attention he deserves and is forced to make the heartbreaking decision that he should move into a home. [...] It was very emotional on the set for the scenes where Dot discusses her decision and talks to Jim about him going into care for good. There were a lot of tears. [...] The feeling is that this is the end of Jim as a character because he won't leave the home and won't ever be a regular in Albert Square again."^[46] It was reported that Jim could still appear in the care home if Bardon's health permitted it, although ultimately this did not happen, as Bardon never recovered enough to make any further appearances.^[46] Jim left the show on 26 May 2011.^[47] Brown opined that Dot would feel lonely without Jim, saying, "I think she'll be very lonely and feel she doesn't have much purpose in life. It was really important to tell this story because there are so many people in a similar situation to Dot. It was moving to act out, too — not just because of Dot and Jim's relationship, but because I'm really good friends with John Bardon in real life." Jim died off-screen four years later, shortly after the death of actor John Bardon.^[48]

Rose

In May 2011, it was reported that Dot's estranged half-sister Rose would join the series, played by Polly Perkins. Reports stated that The sisters fell out when Rose had an affair with Dot's husband Charlie, but after suffering a bout of hypochondria, Dot would decide to track Rose down,^[48] feeling it is time to put things right, but Rose will not be pleased to see Dot again after so many years.^[49]

Friendships

An enduring friendship featured in EastEnders was the one shared between the characters Dot Cotton and Ethel Skinner (played by Gretchen Franklin), first shown on-screen in 1985 and ending with Ethel's death in 2000, though the characters shared a backstory set prior to 1985 and were scripted as neighbours who grew old together in East London, along with Lou Beale (Anna Wing). BBC News has described Dot and Ethel as an "incomparable double-act [...] Occasionally spiky and often hilarious".^[50] Dot and Ethel shared few similarities in personality. During an episode that aired in 2008, just under 8 years after Ethel died in the serial, Dot discussed the differences between them: "Ethel was a free spirit, not like me. All bottled up. I remember sitting on the step of the Vic, waiting for me mother. I caught a glimpse of her through the door. Sitting on top of the piano, her legs spread, showing next week's washing and bawling out "Roll Out the Barrel". Just like a navvy. She didn't seem to have a care in the world. I had enough for both of us. I loved Ethel."^[51] Critic for The Guardian, Nancy Banks-Smith, discussed the characters' relationship in 2008, comparing them to the girls written about by Dylan Thomas: "There was always one pretty and pert [Ethel], and always one in glasses [Dot]." Banks-Smith adds that theirs was "a symbiotic relationship in which the pretty one looks even prettier by contrast and the plain one is popular by proxy. Which is not to say it is not a real and enduring friendship."^[51]

Their bickering and personality differences were often used for comic effect; however, in episode 248 of the show, scriptwriter Colin Brake notes that viewers were shown a different side to Ethel and Dot's friendship in the soaps second two-hander episode.^[35] The episode aired in July 1987 and featured just the two old ladies. Brake has described the episode as a "mini-play about nostalgia and growing old", adding that "some viewers found it too unusual, but many others were charmed by the change of pace".^[35] According to Brake, the episode gave Franklin and Brown the opportunity to show the sadness behind the often comical characters of Ethel and Dot. The episode was written by Charlie Humphreys and directed by Mike Gibbon, a future producer of the show.^[35] Author Christine Geraghty has used the episode as an example of the fact that "female conversation is the backbone to traditional soap".^[22]

Author Dorothy Hobson has discussed the use of older female characters in British soap opera as a means of providing comedy. She compares Ethel and Dot's function in EastEnders to the trio of Ena Sharples, Minnie Caldwell and Martha Longhurst from Coronation Street with regard to providing humour. She has noted that following Ethel's retirement from the serial, the production team at EastEnders attempted to replicate Dot and Ethel's friendship by introducing a number of "'friends' to fulfill the same function of a female friend for Dot and the series."^[32] An example of this was the character Lilly Mattock (Barbara Keogh) who appeared between 1998 and 1999.^[52] The author goes on to note that Ethel's role in Dot's narrative was difficult to replace because "far from being complete stereotypes, their relationships depend on them being long-standing friends with the ability to share stories and reminisce. For the characters to 'work', there is a need for unspoken intimacy and a shared knowledge for each other's lives. They carry the internal knowledge of the narratives and share that knowledge with the audience."^[32] Brown has spoken about the "wonderful rapport" she had with Gretchen Franklin who played Ethel. She added, "I do miss Ethel, it was great with Dot and Ethel. They did try and stop us working together at one time, but the producer changed and it all went back to where it started."^[16]

Throughout her time in EastEnders, many of Dot's scenes have been set in Walford's launderette, where the character has worked as an assistant for almost the entire duration of her time in EastEnders.^[53] Here, Dot was frequently featured with another long-running protagonist, fellow launderette colleague, Pauline Fowler, played by Wendy Richard from 1985 to 2006. Author Christine Geraghty has discussed the working environment the women inhabited, indicating that because the owner of the launderette is barely present, the "working relationship hinges on the friendships (or otherwise) of the women who work in it".^[22] As with Ethel, Dot and Pauline's friendship was often used for comedic purposes; emphasis was placed on their differences, leading to numerous petty squabbles and in 2004 saw them "buried alive" underneath a collapsed fairground ride, in the midst of a cake-selling war.^[54] However, Pauline and Dot were most frequently shown gossiping, reminiscing about the past, or sharing their woes in the launderette. The duo has been described by television personality Paul O'Grady as a "fabulous double-act": "Dot's probably Pauline's one and only confidant. Pauline eventually will break down and tell Dot things that she'd never tell anybody else."^[55] On the episode marking the screen death of Pauline on 25 December 2006, Dot remarks to Pauline, "You're the only real friend I've got", in a scene that Tim Teeman of The Times has described as "one of the most moving scenes in a soap [in 2006]".^[56]

Euthanasia

In 2000, Dot was featured in a storyline about euthanasia, when her oldest friend Ethel, who had terminal cancer, asked her to help her die. The storyline allowed the production team to present all sides of the debate about euthanasia, from the perspective of the sufferer and from the person who is asked to assist in the mercy killing, religious and moral opposition.^[32] According to author Dorothy Hobson, "Dot suffered torment as she struggled with her conscience and she tried to resist the request [...] to assist [Ethel] in the ultimate sin".^[32] In the storyline, Ethel enjoyed the last days of her life and chose her final evening. Assisted by Dot, she took an overdose of her medication and died.^[62] Written by Simon Ashton and directed by Francesca Joseph the episode ended with a scene in which Ethel tells a weeping Dot "you're the best friend I ever had".^[62] Alternative credit music replaced the typical drum beats and theme tune at the end of the episode.^[62] The 1931 song used instead of the usual theme was "Guilty" by Al Bowlly.^[63] Ben Summerskill from The Observer has suggested that Dot's part in the euthanasia storyline was "one of the most moving dramatic sequences shown in recent years on British TV".^[64] The episode was voted the most emotional soap death in a Radio Times poll of 4,000 readers in 2006.^[65]

The repercussions of the euthanasia for Dot's character have been described as "extremely serious" as she suffered from "untold guilt and felt that she needed to be punished for the action."^[32] The Executive Producer overseeing this storyline, John Yorke, has discussed the storyline in a speech given at the Bishops' Conference for clergy and other ministers in the Diocese of St Albans: "Dot, as a good Christian, refused to help, until her love for her friend overcame her own fear of damnation. Riddled with an intolerable burden of guilt, she felt there was only one person she could talk to [Jesus] The Dot and Ethel storyline played out in over four months with many similar scenes, to an average audience of 16 million viewers. Dot [...] explored the full panoply of religious belief before coming back to terms with her maker. When Alan Bookbinder took over as head of religious broadcasting at the BBC he described EastEnders for the weeks the Dot and Ethel story ran as 'the best religious programme on television' and compared [it] to Graham Greene. While we felt a little uncomfortable in such exalted company, what it did show is that handled properly an audience is able to engage in, and relate to profound ethical debate."^[18]

Deborah Annetts, CEO of the Voluntary Euthanasia Society (VES), has praised the storyline. In 2004 she commented, "It was a sympathetic portrayal. It demonstrated to a lot of people their own experiences. Lots of us have had conversations with someone, particularly our mothers and fathers, where they have said to us: 'If I get really ill, you will end it, won't you?' The Dot/Ethel storyline showed just what that conversation can entail and what happens to the other person after – the guilt and pain they have to live with."^[66]

Such was the controversy surrounding this storyline that the University of Glamorgan uses the plot as part of their new approach to the study of British criminal law. Part of the law foundation course involves studying the soap opera and giving students the chance to decide if Dot Cotton's character is guilty of murder.^[67] The storyline is also featured in GCSE Religious Studies textbooks.^[68] In 2008, All About Soap included Ethel's euthanasia in their list of "top ten taboo" storylines of all time. They described it as one of the "taboos which have bravely been broken by soaps."^[69]

Kidney cancer

In a 2004 plot, Dot was diagnosed with kidney cancer.^[70] The programme makers sought advice from health care professionals when devising the storyline, including specialist information nurses from CancerBACUP. Nurse Martin Ledwick said, "We drew on our experience of talking to the thousands of people who call our helpline, to help advise the EastEnders scriptwriters. Many people react to a cancer diagnosis as Dot does in the BBC serial – with confusion and fear. We also speak to family and friends affected by the illness and those living with continuing uncertainty. EastEnders explores all these issues, and hopefully will help improve people's understanding of what it's like to be affected by a cancer diagnosis."^[70]

According to Macmillan Cancer Support, "Dot's experience [increased] people's understanding of the emotional impact of a cancer diagnosis; how the illness affects family and friends; and what it's like to live with uncertainty. It also [helped] to raise awareness of a comparatively rare cancer and the fact that cancer is a disease most often affecting older people."^[70]

Brown herself has confessed that she was unhappy with the storyline as she felt playing illness was not productive at her age.^[71] Discussing Dot's reluctance to reveal her illness to anyone, Brown said "[it's] ironic because I've played her as a hypochondriac, longing for attention, for 20 years. Now something's wrong, she doesn't want anyone to know."^[71]

Abandoned baby

In the Easter 2007 episode, Dot takes an abandoned baby she finds in a church. This was filmed in Kent at Stansted, St. Giles Church in Wormshill, The Ringlestone Inn near Harrietsham and Court Lodge Farm.^[72] After being contacted by the child's Ukrainian mother Anya, Dot offers to care for both of them, however Jim turns Anya in to the authorities for being an illegal immigrant. Roz Laws of the Sunday Mercury questioned the plausibility of the storyline, observing: "Babies aren't abandoned in the real world very often. But you can barely cross [Albert] Square [...] without tripping over poor tots who their mothers don't want." Laws also felt that the speed at which the immigration department operated was "amazingly on-the-ball", when in reality many illegal immigrants "slip through the net".^[73]