Introduction

This guide shows how to remove and replace a broken icemaker assembly in your Samsung refrigerator.

This guide will work for most French-door Samsung refrigerators where the icemaker is in the freezer compartment. If your icemaker is in the refrigerator compartment, follow this guide instead.

This guide is based on a model RF28T5001SR refrigerator. If you have a different model, you may encounter some minor disassembly differences, but the overall repair process will be the same.

This type of icemaker uses a twisting mechanism to loosen the ice cubes from the plastic ice tray. Oftentimes, the tray cracks from repeated operation and the mechanism won't release the ice cubes anymore.

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    • Unplug your refrigerator before you begin your repair.

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    • Slide the freezer drawer fully open.

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    • Lift and remove all the freezer bins from the drawer.

    • You may need to open the refrigerator doors in order to remove the large bin.

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    • A plastic tab locks each drawer rail in place.

    • Use a flathead screwdriver or your fingers to press in the plastic tab near the inner end of the drawer rail.

    • As you press the plastic tab, grasp the rail with your free hand and slide it towards you slightly to unlock the rail.

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    • Repeat the rail unlock procedure on the other drawer rail.

    • Once both rails are unlocked, firmly pull both rails to slide them out of the refrigerator wall guides.

    • Remove the freezer drawer.

    • To install the freezer drawer:

    • Push the geared torsion bar until it rests at the very end of the rails.

    • Align the drawer rails to the refrigerator wall guides.

    • Close the freezer drawer until the rails lock back in place.

    • If you don't hear a click, visually check if the plastic tabs have locked in place. You may need to push the rails in a little further with your fingers to set the tabs.

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    • Use a Phillips screwdriver to remove the screws securing the icemaker assembly to the freezer ceiling.

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    • Grasp the front edge of the icemaker assembly and tilt it downwards.

    • Don't try to remove the icemaker yet, as it's still connected by a few wires.

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    • Use your fingers to guide the wire harness out of the icemaker assembly.

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    • Squeeze the icemaker cable connector and pull to disconnect it.

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    • Remove the icemaker assembly.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Ask our Answers community for help.

Arthur Shi

Member since: 03/01/18

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