Introduction

Top cover safety interlock does not always work, but pressure on the top rear cover starts the shredder.

Cause: Over time the the top cover no longer engages the safety lockout. Due to plastics used and the plastic tabs employed wear down and give a little.

The safety cutout is a clever little bit of ingenuity but over time and use, it wears. If it was a little stronger it would be ok.

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    • Auto X60 Shredder. Time for a clean out.

    • Remove from power outlet.

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    • Remove six (6) screws. Look inside and up, they are bright in colour. These three (3) and the opposite three (3), leaving the lower six (6) untouched or the case will collapse.

    • Locate and remove six (6) recessed screws, three (3) from both sides.

    • Carefully place your hand inside and up onto the cutting blades. Lift up, and the upper unit will come away from the case.

    • Now vacuum up any paper dust and tiny shreds of paper. Small pliers or tweezers come in handy here.

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    • Locate "snubber" in the red rectangle. Notice how the round plastic pin goes into the upper plastic sleeve, if you take the further steps to "go inside" and clean, the pin needs to go back here.

    • Carefully attach sticky pad to plastic "plunger" The pads were from Lidl, so I had them lying about. The small one 10mm x 1mm thin. The added thickness makes the plunger push switch actuator down further. Thats the repair done.

    • Green circle, shows the correct placement of the Start Actuator. Plastic arm moves freely to the right of switch.

    • Please check that the cutout works when the bin is out and the top cover open.

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    • Remove two (2) screws

    • Access by piercing label and upwards with screw driver.

    • Remove six (6) small screws to seperate the two halves. Vacuum away and use compressed air if available, (use outside).

    • Several wires hold the two halves together, just un-clip as you go.

    My problem is the feed rollers do not pick up the sheets and shred. I have to do it manually.

    Any help please

    Julian -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Paul

Member since: 09/10/12

795 Reputation

16 comments

Thanks for your help. What is the cause when the Shredder will not pick up the 60X shhets and shred? Do I need to replace the 4x Rubber Rollers/ Are they available please? Thanks

Steve B New Zealand

Steve Bostin -

Hi Steve, The four rollers may glaze over, just wipe with a damp cloth. (Rubber cleaner or IPA alcohol, lens wipes).

Just looked at my tyre / rollers and the rear pair are ribbed with some wear and the front pair are ribbed but look in better condition. The tyre's are all tight on each wheel and not loose or slipping round.

I would make sure the shedder works in "manual" mode, hand feed a sheet in the top slot. Check the time out function works, then try a few flat sheets in the hopper tray. I thinks it works best if the paper to be shredded is not too glossy, stapled or clipped together. Also paper with hard creases / folds does not pick up well.

Do the rollers actually rotate ?

Check the pressure back plate is free to move onto the paper stack.

That's all I can think of right now.

Q. Is the problem not shredding or not picking up sheets or both ?

Paul L, South London, UK

Paul -

I've got a Rexel 100x shredder, if I power the machine on it only feeds the paper 1cm and switches off. Then I
power it on and it feeds the paper 1cm and powers off.

Hannes Du Preez -

Thank you for the detailed instructions. Do you perhaps have any idea where I can purchase broken gears

Antoin -

Unfortunately, no, just check the streets people throw them away, freecycle, eBay, Amazon and local tips some here (UK) have recycle shop.

Paul -

I can help you find replacement plastic gears! Send me a message on eBay: https://www.ebay.com/usr/krunkz

Mr. Master -

I have a rexel shredder and when I put paper through it it doesnt shred the paper into small pieces. The paper is still whole with nicks in the paper. What is happening here. Do I throw it out or can I fix it?

Toni Lucas -

The paper passes between two close fitting roller blades. I cannot see how it goes in and out of the other side without being shredded.

The instructions to take one apart are above, get yourself the required tools and have a go you’ve got nothing to lose, if I can do it so can you send me some pictures? Give me some more information.

Paul -

I have done all of the above and it still not shredding into pieces. I brought another one today. This one is going in the garbage. Thank you for replying!

Toni Lucas -

Thanks Toni, good luck with the new one. The trick is not to feed too many papers at once. Follow the instructions and you’ll be good to go.

Paul -

Thank you! I'm in the USA with a Swingline 60x. I looked for hours for a repair manual or pics for reference. Nothing. I stumbled across this post, and the shredder here is identical to mine. Progress!

The people who gave me the shredder said it was working fine. For me, the blue power light came on, but that's it; no sound of the motor trying to engage, etc. Maybe I jostled something out of place during transport??

So far:

- Removing paper remnants made no difference.

- Based on your pics, esp. Step 4, everything appears to be in order.

- No "burned electrical" smell, no charred components on main circuit board.

- Set to auto >, press in "snubber"/safety lock, AND move the lever to engage the start actuator. The red "temp" light comes on.

- Set to forward >>, press in snubber. Red light comes on. So, switch and start actuator are presumably working correctly.

- Maybe temperature safety-off is permanently triggered? I'm not sure yet where to find those components.

Any suggestions or next steps to try?

Kate Dahl -

Hi Kate, Thanks for stopping by. Yes your Swingline does look like the Rexel I have. If the over temp red light comes on then the motor has stalled and you could see if it's true by touch ? - careful it will be warm. Do you get a humming from the motor when stalled. Something jammed in the cutter assembly ? Does the overtime light come on immediately or after a short time ? Nothing works when the overtemp light is on.

In my case the Rexel would not run unless I pressed down on the back right hand side and an audible click could be heard, that's why I stripped it down and added an extra "shim" to the switch actuator (pin / snubber)

"Set to auto >, press in "snubber"/safety lock, AND move the lever to engage the start actuator. The red "temp" light comes on.

- Set to forward >>, press in snubber. Red light comes on. So, switch and start actuator are presumably working correctly" Is the case assembled or not, not sure what you mean?

<character count low to continue, get back if you can. Paul>

Paul -

Thanks, Paul!

I've never heard the motor. Ever. First thing I did was try to clear any jams. I spent over 8 hrs pulling out paper pieces. Nothing. (That's when I confirmed that it had been working for the people who gave it to me.)

- Assuming snubber at back right side is the safety lock, pressing it makes shredder think it's assembled.

- Shredder is unassembled. Set back/auto/forward setting using exterior switch. Manually press snubber (step 4, red) and manually move the plastic arm to trigger the start actuator (step 4, green) on the interior (i.e. same view as step 4 pic). I get the described overtemp light results immediately, even on the first try after it's been unplugged for days. If light="motor trying to run", it comes on as expected for different settings, so safety & start functions appear to be working.

- In truth, light="motor trying to run but is not due to overheating", so I'd guess next step is to find out why it thinks it's overheating when it's not. Any insights into how to do that?

Kate Dahl -

Here is a YouTube video to lubricate the shredder

https://youtu.be/l509bHHH_0Q?si=K9-NQ5py...

Regards Paul

Paul -

Hi Kate, There are two safety interlocks, the top cover and the Bin interlock. Also an infra red sensor that gets a covering of paper dust that needs a wipe. Causes to run on.

User Manual

https://www.manualslib.com/manual/225583...

Paul -

You are welcome, Kate. Let's try to fix it. I'm here.Feel free to send pictures and I can take mine apart to double check anything. Your on 120v ac I guess so motor winding's will be different to mine but all else would be similar.

So no I don't know why the overtemp is on straight away unless something is wrong on the PCB. Take another look if you can or upload some images. Regards Paul

Paul -