Introduction

Are the buttons on your Pebble Steel not responding anymore? This could result from the inner sensors being worn down. Replacing the inner Zebra ribbon may fix this problem.

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    • Use a Torx T3 screwdriver to unscrew the four 3.5 mm Torx T3 screws holding the back plate.

    • Make sure the screws are kept in a safe place to insure they are not lost.

    • Remove the back plate.

    The vibration motor is glued to the back plate. So remove the back plate a little bit, and look, if the motor sticks to it. Then first use a plastic opening tool to remove the vibration motor from the back plate.

    Gauner -

    Same comment as Gauner: The vibration motor is glued to the back plate. DO NOT simply pull off the back plate as per the instructions else the two small wires that connect the motor will be damaged. I used a SIM tray pin tool to gently pry off the motor.

    Steven Holbourne -

    There’s no need to desolder the battery. Use wirecutters to clip the ribbon cable as close as possible to the motherboard, then use the old solder beads to attach the wires of the new battery. Cutting out the old battery reduces the amount of heat the motherboard is exposed to. Also, the polarity of the battery is indicated by two tiny symbols next to the solder pads. In case you can’t read them, the positive wire is soldered to the terminal closer to the center of the motherboard. Finally, be aware that leaving too high a bead of solder above the motherboard will cause pressure and bright dots on the backlight when the watch is reassembled. Check your solder before reassembly and either melt down, cut or file off the excess solder to save yourself a second teardown.

    Rich Stillman -

    After reassembly, the watch will sometimes need a little attention before the display works again. You may need to either press buttons or attach the charger to jump-start the watch. Also, even if the display fully works, the backlight may not function immediately after reassembly. This is almost always fixed by shutting down and restarting the watch. You will almost never need to disassemble the watch again to get the display working, unless you forgot to reinsert the zebra strip or reconnect the ribbon cable connector.

    Rich Stillman -

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    • The plastic frame is clipped inside the steel body with four clips, two each on the left and the right side of the watch, near the corners. You can stick a small screwdriver into the cutouts right above the clips and gently lever the plastic frame up, corner by corner.

    • Once the clips are released, use a pair of tweezers to grab onto the black plastic frame and remove the internal hardware.

    • Adhesive on the back side of the battery holds the internal components to the front case.

    • Use tweezers or a plastic opening tool to disconnect the ribbon cable from the motherboard.

    Don't just pull the hardware out. The plastic frame is clipped inside the steel body with four clips, two each on the left and the right side of the watch, near the corners. You can stick a small screwdriver into the cutouts right above the clips and gently lever the plastic frame up, corner by corner.

    Gauner -

    During this step I broke off one of the contacts for the charge connector on the side of the motherboard. I'm not sure if it still works.

    [deleted] -

    I did the same - broke off the charge connector. The trick is to remove the plastic frame by pivoting out the 3-button side first, and put it back in by putting the one-button side with the charge connectors first. That way you’re not forcing those thin metal contacts past the frame. They don’t often break, but they did for me one time, and the watch will not charge after that.

    Rich Stillman -

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    • Starting in the top right corner, use a pair of tweezers to remove the white film.

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    • Continue pulling off the attached orange Zebra ribbon and the inner sensors attached to the ribbon.

    • If pieces of the orange Zebra ribbon remain on the frame, remove them.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Orlandria Heggs

Member since: 01/10/15

527 Reputation

9 comments

Where do I get a new zebra ribbon? I can't fond any on the intetnrt?

Knocky ledwell -

I also can't find the zebra cable. Any information on this?

eliasp02 -

Generally I'm a big fan of iFixit and the tear down guides but this one is seriously lacking. Firstly, there is no indication of where to get replacement parts. I understand that Pebble do not have a solution to supply repair parts to the market meaning that a tear down is a pointless exercise as the item is junk if it's broken. There also aren't any third party suppliers that I can see. The next problem with this one is that during disassembly the button ribbon cable was torn and it seems no mention was made that it is now unusable. More photos are required and a big warning that the cable will tear easily when pulling it away from the adhesive.

Otherwise keep up the good work ifixit

Martin Le Tessier -

This tutorial isn’t so good. It’s missing parts and where the !&&* you got a new zebra cable?

Emilio Jéldrez -

If the buttons are not working. The only way to fix the issue is to solder a small wire on the zebra ribbon. I did it and the buttons are working fine again.

Nicolas V. -

Here below the tutorial I followed to fix the buttons. Look at the picture to see how to solder the new wire on the ribbon.

https://forums.pebble.com/t/watch-button...

I had to redo my fix another time because soldering was not good enough the first time

Nicolas V. -

Unforotunately the link is broken; could you please provide some more info or maybe even a picture of how exactly to solder the wire to on the ribbon? That would be great! Thank you.

Johannes Braun -

The link is not working.

Arturs Vitols -

it didn’t replace the buttons, just broke the pebble.

It’s missing another part with a new zebra cable

Emilio Jéldrez -