Introduction
Use this guide to force restart your iPad Pro.
-
-
In one continuous action …
-
… push and release the "Volume Up" button …
-
… push and release the "Volume Down" button …
-
… then push and hold the "Power" button for at least 5 seconds until the Apple logo appears.
-
Conclusion
To reassemble your device, follow these instructions in reverse order.
12 comments
It does work on my iPad Pro 11 either please help us I purchased This iPad Pro 11 and Apple Pencil 2 on 3/2/19
Pushing volume up button for 1 second and then pushing volume down button for 1 second are wrong,
should just press them once and release immediately.
Vol Up -> Vol Down -> Power (hold for 5s)
Pushing volume up button for 1 second and then pushing volume down button for 1 second are wrong, should just press them once and release immediately.
Chi Hin Wong -
Thanks for the note. I clarified and rephrased.
Tobias Isakeit -
I’m stuck in an app and doing this doesn’t reboot the ipad, any other suggestions?
Jimi Rice -
You might try putting it in sleep mode and then do the restart procedure. Waking it up from sleep mode by plugging it in and then doing the procedure might be also worth a try.
Tobias Isakeit -
I have been trying to restart it using this method and still cant get it turn on. Is there another way of doing the press and release vol up and dwn and hold top button for 5 sec?
loh kenloong -
Hallo Tobias,
wenn ich es richtig sehe ist der Hinweis von Chi Hin Wong noch nicht übernommen worden.
Deepl übersetzt seinen Hinweis so:
“Das Drücken der Lautstärketaste für 1 Sekunde und das anschließende Drücken der Lautstärketaste für 1 Sekunde sind falsch, sie sollten nur einmal gedrückt und sofort wieder losgelassen werden.”
So habe ich das Ipad Pro zurück gesetzt, nachdem es sich auf schwarzem Bildschirm nur ein ewig rotierendes Rädchen zeigte.
Jess Derboven -
Danke Jess für den Hinweis. Die Übersetzung hat hier ein wenig hinterher gehinkt. Ich habe es soeben im Deutschen angepasst.
Tobias Isakeit -
Thank, thank you thank you……Your fix worked for my Ipad Pro 11 beautifully. The only one that did. I had an unresponsive touch screen and therefore could NOT slide the slider. One second up and then one second down and then just holding the start/stop button brought up the Apple and ten mintues later, when I turned it back on, it was like new. The followed the last 13.6.1 IOS update that I did last night. Worked fine for about six hours and then completely froze. This is my 4th Ipad since the #2 and the first time I’ve had any difficulty with any of them. Again, thank you. ))
leschwartz627 -
You’re welcome
Tobias Isakeit -