Introduction

Use this guide to replace the freezer thermistor on your GE side-by-side refrigerator.

The thermistor enables the refrigerator control to monitor air temperature inside the freezer compartment.

If the freezer thermistor fails, the refrigerator will not maintain a proper temperature in the freezer compartment. It may also affect the fresh food compartment temperature.

This guide was created using a GE model GSH25KGMB BB side-by-side refrigerator. Other GE side-by-side units should be similar.

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    • Unplug your refrigerator before you begin your repair.

    • If you are testing or repairing the following items, you may also need to shut off and disconnect the water supply:

    • Condenser fan motor

    • Compressor motor and thermal overload device

    • Water supply valve assembly

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    • Lift the right edge of the shelf to free it from the clips which secure it.

    • This may take a bit of force as the clips hold firmly

    • Once the shelf is lifted, move it to the right and free the tabs on the left edge.

    • Remove the shelf.

    • Repeat this for each of the freezer shelves.

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    • Unscrew the light bulb and set it aside.

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    • Use a #2 Phillips screwdriver to remove the retaining screws securing the lower evaporator cover.

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    • Remove the lower evaporator cover by pulling it toward you and then rotating it so it will get past the shelf brackets.

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    • Thermistor holder location.

    • With your fingers, pull to slide the thermistor out of its holder.

    • To replace the thermistor you will need to cut the leads to the old one and then splice a new one in, with waterproof splices.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our  Answers community for help.

Bill Gilbert

Member since: 30/06/22

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