Introduction

If your Amazon Echo Show 15 (model H6Y2A5) is exhibiting unresponsive or excessively forceful buttons, use this guide to replace the faulty buttons.

The buttons on the Echo Show 15 play a crucial role in device navigation and control. Issues with unresponsive or hard-to-press buttons can disrupt the user experience.

Before diving into the replacement process, ensure your device is completely powered off and disconnected from any external power sources. This guide provides a step-by-step walkthrough to address button replacement and restore the optimal functionality of your Amazon Echo Show 15.

  1. ktLcYL4mbOJOUxok
    ktLcYL4mbOJOUxok
    LL3axxTwvxXEtpJH
    C61TEM3iVO4YusAS
    • Remove the four white stickers on your device's back panel.

    • Due to the strong adhesive supporting the stickers, we recommend heating them up to make removal easier.

    • A hair dryer may work best for this step.

  2. l1ympmmqZdU6OsDp
    l1ympmmqZdU6OsDp
    DskFYE1blcWRjtit
    h4cfyjMcBUHLENwP
    • Unscrew the four 50 mm screws with a T3 Torx screwdriver.

    • Pop the sides and remove the back panel of the device.

  3. NMG11clWAAVYMFh2
    NMG11clWAAVYMFh2
    bLy4lstNLQMbAqP4
    A1eqdcsjf2WjQZGo
    • In the top right corner you will find a small black panel.

    • Remove the five 2 mm screws with a Torx T5 screwdriver.

    • Remove the two 5 mm with a Torx T3 screwdriver.

    • Remove both ends of the connector from the main device.

    • Remove the black panel.

  4. nE1Mo2HTxy3OefMy
    nE1Mo2HTxy3OefMy
    MMhFpFPOHelwbKGm
    1IEfKtyF4poxm4Ug
    • Remove the five 3 mm screws from the metal protector using a Torx T5 screwdriver.

    • Take off the metal protector.

    • The metal protector is connected to the motherboard with adhesive. More force may be necessary.

    • Remove the twelve 3 mm screws from the motherboard using the Torx T5 screwdriver.

  5. BvfgerLTbYGggD4q
    BvfgerLTbYGggD4q
    ZVjaEGxpahDcfKJS
    NJJGSuSE2OJHj3Bu
    • Detach the connectors for the camera and buttons from the motherboard.

    • Detach the connectors for the power station and speakers from the motherboard.

    • Detach the small white coaxial cables from the motherboard.

    • These connectors will be reused, so be very careful with them. The small white connectors come off by being pulled up.

  6. h5bmthhBiQ2i1EYI
    • Remove the motherboard from the main device.

  7. cDRLdAUGJrVumIkH
    cDRLdAUGJrVumIkH
    LaSVs2cMeJvnDWGb
    ogSCNgHJWwbUUnkC
    • Remove the three 3 mm screws from the green panel in the top right-hand corner of the device using a Phillips #1 screwdriver.

    • Remove the green panel.

    • The green panel is connected to the main device with adhesive. You will need to use a bit more force to get it out.

  8. PqLCSgTStILw1hZ6
    • Remove the rubber part of the buttons.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Julia Silvestrin

Member since: 20/09/23

249 Reputation

One comment

I bet this is what I need to do, I’ve cleaned motherboards with the rubber push pads on snow plow controls I’ve had my pickup. Like Red Bull, coffee, spills that snuck their way in( gross) but after cleaning and or letting things air out, back in biz.buying the driver kit tomorrow thank you very much for being so clever two yrs ago! And the heads up about adhesive thanks. I miss my Show 15

All my daughter’s pics and all that jazz, miss seeing it everyday. Thank You !!🌳

Treeman -