Troubleshooting

Please refer to our SuperSonic Matrix Mid SC-999 Troubleshooting to see solutions to common device issues.

Background

The SuperSonic Matrix Mid SC-999 is a capacitive touchscreen tablet, released in September of 2013 by SuperSonic, Inc. This particular tablet is powered by the Android 4.2 (Jellybean) operating system. It features an Allwinner A31S chipset and a quad core Cortex A7 1.0 GHz processor. Utilizing Wi-Fi connectivity, this tablet enables users to browse the internet as well as check e-mails and stream videos. It has both rear and front-facing cameras and contains 8 GB of built-in internal memory.

Identification

The SuperSonic Matrix Mid SC-999 model number (SC-999) is printed directly onto the tablet's back case.

Technical Specifications

• 9” Capacitive Touchscreen Display

• Android™ 4.2 Operating System

• Allwinner A31S Chipset

• Quad Core Cortex A7 1.0Ghz Processor

• Built-in Front & Rear Camera

• Built-in 8GB Internal Memory

• Micro SD Card Slot (up to 32 GB)

• Micro USB Input

• Wi-Fi: 802.11b/g/n

• Mini HDMI Output

• Resolution: 800 x 480

• Lithium Battery

• Audio Formats: MP3, WMA, WAV, OGG, FLAC, ALAC, APE, AAC,AC-3, DTS

• Video Formats: MEPG1/2/4, H.263/H.264,RMVB, WMV/VC-1, MVC, AVS,MJPEG. (UP TO 2160P)

• Picture Formats: BMP, JPG, GIF, PNG

• Built-in Speaker

• Built-in Microphone

• 3.5mm Earphone Jack

Additional Information

Current sources for obtaining additional technical assistance with the SuperSonic Matrix Mid SC-999: