Troubleshooting

If one's encountering troubleshooting issues refer to the link below.

Samsung Chromebook Plus XE521QAB Troubleshooting

Background

This Chromebook was released in June of 2018. It is intended for anyone who enjoys browsing the internet, for school, and also for gaming. The Samsung Chromebook features a built in S pen, which you can store within. There has been over six million manufactured and sold Chromebooks. The Chromebook is available in every market in the world for consumer usage.

One of the most complaints received from customers is the price ranges. Currently the Chromebook retails for about $400 and up, depending on the specifications. They are also known to have manufacturing recalls such as faulty Chromebook hinges and cracked screens.

This specific model belongs to the Samsung Chromebook family in which this company is constantly upgrading their technology. The Chromebook comes with either a 32 GB or 64 GB memory for the consumers wants and needs.

Identification

In 2017, the Samsung Chromebook Plus was made. It comes with Chrome OS. This Chromebook can be flipped into a tablet mode using its 360 degree hinges. It also comes with a built in S pen as an accessory, which has its own storing spot one the right side. The Samsung logo is located on the left middle front panel. On the upper left of the front panel there is the word "Chrome" located as well. The model information is located on the back panel of the Chromebook.

Technical Specifications

Display

  • LCD Size: 12.2"
  • Type: LED
  • Resolution: 1920 x 1200
  • Touchscreen: Yes
  • Aspect Ratio: 16:10

Memory

  • System Memory: 4GB
  • Memory Configuration: 4GB x 1 (OnBoard)
  • Memory Type: LPDDR3

Storage

  • Storage Capacity: 64 GB or 32GB
  • Storage Technology: eMMC

Processor

  • 2-core Intel Celeron 3965Y, 1.50 GHz, 2 MB Cache

Graphics

  • Intel HD Graphics 615

Dimensions and Weight

  • (L x W x H) 288 x 208 x 16 – 17.7 mm
  • 2.93 lbs.

Certification

  • Energy STAR Certified

Additional Information