Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

For additional help on the Microsoft Surface Headphones, check out the device's troubleshooting page.

Background and Identification

The Microsoft Surface Headphones (GUW-00001)  were released to the public in November 2018 as a device to transmit and amplify sound created by wireless devices. Some features may require the latest Windows update.

The wireless headset weighs .64 lbs and has a silver/grey exterior. The ear-cups are capable of 90 degree rotation to adapt to a variety of headshapes. The Microsoft Surface Headphones can be connected wired via USB-C, auxiliary jack, or wirelessly.

Microsoft Surface Headphones also feature two touch/tap and dial nodes, located on either side of the ear-cup.

Technical Specifications

Compatibility

  • Windows 10, IOS, Android, MacOS

Dimensions

  • Length: 8.03” (204 mm)
  • Width: 7.68” (195 mm)
  • Depth: 1.89” (48 mm)

Weight

  • 0.64 lb

Exterior

  • Color: Light Gray

Charging

  • Full charge in less than 2 hours

Battery life

  • Up to 15 hours (In use)

Inputs

  • USB-C connector
  • 3.5 mm audio connector

Speaker

  • 40 mm Free Edge Driver

Noise Cancellation

  • Up to 30 dB for active noise cancellation
  • Up to 40 dB for passive noise cancellation

Buttons/ Controls

  • Power button, Mute button, Volume dial (right ear), Noise Cancellation dial (left ear)

Warranty

  • 1-year limited hardware warranty

Additional information

Amazon Product Page

Microsoft Surface Official Page

Techradar Microsoft Surface Headphones Review Page